Yogaletchumy Subramaniam
Human Resource, Admin & Office Manager | Compliance Manager | IT Coordinator
Kuala Lumpur
Summary
With expert team leadership, planning, and organisational skills built during my professional career, I efficiently equip employees to handle daily functions and meet their needs independently. I am a diligent trainer and mentor who possesses exceptional management abilities and a results-driven approach. Collaborative with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
15
15
years of professional experience
2021
2021
years of post-secondary education
Work History
HR and Admin Manager | Compliance Manager | IT Coordinator
Hubert Burda Media Malaysia Sdn Bhd
06.2020 - Current
- Responsible for administration and execution of full spectrum of HR and admin functions
- Onboarded new employees with training and new hire documentation
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Streamlined and monitored quality programs to alleviate overdue compliance activities
- Established team priorities, maintained schedules and monitored performance
- Managing and overseeing the human resource department and administration functions on payroll, budget, salary related, staff issue, training, IT related, compliance, management, sourcing for vendors, assets management, maintenance and every other aspect to ensure smooth and efficient operations
- Administrative, distribution guide and support for the all the department and head of departments
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector
- Reduced operational costs through comprehensive process improvement initiatives and resource management
- Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members
- Evaluated vendor relationships for adherence to established standards, minimizing third-party risks associated with noncompliance
- Reviewed and updated employee handbooks and compliance policies regularly, ensuring all information was current and accurately reflected applicable laws and regulations
- Served as liaison between management and staff on matters related to ethics, integrity, and compliance concerns or inquiries
- Ensured compliance with IT regulations by implementing appropriate security protocols and safeguards
- Streamlined IT processes for enhanced productivity through regular system audits and maintenance
- Maintained up-to-date inventory of hardware and software assets, optimizing resource allocation and cost control
- Provided exceptional end-user support, resolving technical issues quickly to minimize disruptions
- Monitored networks and network devices to resolve technical problems quickly
- Collaborated with vendors to negotiate contracts, resulting in significant cost savings without compromising quality or service levels for any IT related
- Established effective communication channels between IT department and other department and teams
Sales and Marketing Manager
Francsuffia Prestige Sdn Bhd
08.2019 - 06.2020
- Managed cross-functional teams to execute successful product launches and marketing initiatives
- Improved brand visibility with well-executed promotional campaigns and engaging social media content
- Led a high-performing sales team, providing coaching and ongoing support to ensure success
- Collaborated with internal departments to develop cohesive messaging across multiple platforms
- Increased sales revenue by implementing targeted marketing strategies and effective sales techniques
- Revitalized underperforming products with rebranding efforts that resonated with customers' desires
- Expanded distribution channels by forming strategic partnerships with key industry players
- Conducted market research to identify new business opportunities and stay ahead of industry trends
- Managed sales promotions and marketing strategies on major social media sites
- Directed sales support staff in administrative tasks to help sales reps close deals
Assistant to CEO (Group Marketing & Business Development)
Esthetic Medical Solution Sdn Bhd
04.2019 - 07.2019
- Guide the Manager and Assistant Manager to a close deal on their sales
- Increased efficiency by implementing new processes and providing administrative support to management
- Elevated company reputation through meticulous attention to detail in all aspects of work output
- Supported business growth by assisting in marketing campaigns and coordinating events
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates
- Expedited project completion times due to the ability to multitask effectively under tight deadlines
Senior Human Resource & Marketing Executive (cum MBA Coordinator)
Malvern International Academy
09.2015 - 08.2018
Senior Executive Customer Service (PR)
Malaysia Healthcare Travel Council (MHTC)
09.2014 - 08.2015
Customer Service Executive
SCICOM (MSC) Sdn. Bhd
08.2012 - 09.2014
Temporary Admin & Personal Assistant (Part Time)
Business Research @ Great Eastern (V. Mega & Associates)
08.2011 - 06.2012
Customer Service Executive
ASTRO All Asia Broadcast Centre
02.2010 - 06.2011
Education
Master's in Business Administration - International Business
Riviera University
Bachelor's Degree - Biomedicine
Management And Science University (MSU)
Diploma - Medical Laboratory Technology
Management And Science University (MSU)
Sijil Pelajaran Malaysia - undefined
SMK Methodist (ACS)
Skills
- HR Policies & Procedures
- Staff Recruitment
- HR 2000 & Payroll Processing
- BambooHR
- Staff Training & Development
- Performance Management
- Employee Engagement
- Employee Relationship
- HR Operations
- Talent Acquisition
- IT Management/Operation Coordinator
- Marketing Events
- Campaigns
- Workshops
- Corporate Communications
- Team Leadership
- Office Management
- Report & Document Preparation
- Customer Service Management
- Compliant Handling & Resolution
- Customer Satisfaction Enhancement
Additional Information
Self-confidence, Time management, Fast-learner, Independent, Strong analytical skills, Hardworking, Responsible, Always put the best effort in every job done, Office 365, Microsoft Office Application (Word, Excel, Power Point, Outlook), Microsoft Publisher, HR 2000 - Payroll System, BambooHR, Canva
Salary And Notice Information
Upon request, Travel, Mobile, 2/3 Months (early release request upon discussion), 04/01/25 (Can be discussed)
Personal Information
- Age: 39
- Date of Birth: 04/29/86
- Gender: Female
- Nationality: Malaysian
- Driving License: D
- Marital Status: Single
- Religion: Hindu
Timeline
HR and Admin Manager | Compliance Manager | IT Coordinator
Hubert Burda Media Malaysia Sdn Bhd
06.2020 - Current
Sales and Marketing Manager
Francsuffia Prestige Sdn Bhd
08.2019 - 06.2020
Assistant to CEO (Group Marketing & Business Development)
Esthetic Medical Solution Sdn Bhd
04.2019 - 07.2019
Senior Human Resource & Marketing Executive (cum MBA Coordinator)
Malvern International Academy
09.2015 - 08.2018
Senior Executive Customer Service (PR)
Malaysia Healthcare Travel Council (MHTC)
09.2014 - 08.2015
Customer Service Executive
SCICOM (MSC) Sdn. Bhd
08.2012 - 09.2014
Temporary Admin & Personal Assistant (Part Time)
Business Research @ Great Eastern (V. Mega & Associates)
08.2011 - 06.2012
Customer Service Executive
ASTRO All Asia Broadcast Centre
02.2010 - 06.2011
Bachelor's Degree - Biomedicine
Management And Science University (MSU)
Diploma - Medical Laboratory Technology
Management And Science University (MSU)
Sijil Pelajaran Malaysia - undefined
SMK Methodist (ACS)
Master's in Business Administration - International Business
Riviera University
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