Professional with strong organizational skills and focus on executive support. Known for seamless team collaboration, adaptability, and consistently delivering results. Skilled in calendar management, travel coordination, and confidential correspondence. Trusted for reliability, discretion, and proactive problem-solving.
Overview
6
6
years of professional experience
5
5
Languages
Work History
Personal Assistant to the CEO (Contract)
Domax Credit Sdn Bhd
09.2025 - 12.2025
Supported CEO on business development and investor-related materials during a fundraising phase
Prepared and coordinated pitch deck content for investor presentations
Assisted in ROI planning and basic financial projections for proposed initiatives
Developed product and service catalogues to support business positioning
Coordinated internal inputs across departments for executive-level materials
Reviewed agreements and contracts to identify potential risks and ensure no unfavorable terms to the company
Managed meeting schedules, coordinated internal and external meetings, and prepared meeting materials
Personal Assistant to the CEO
Mlabs System Berhad
04.2021 - 09.2025
Strategic Operations & Process Optimization
Redesigned approval workflows using Power Automate, reducing delays by 30% and eliminating manual bottlenecks.
Scaled administrative processes to support expansion (20→100 employees), implementing systems for seamless onboarding, cross-department collaboration, and executive bandwidth management.
Eliminated 20% of quote-to-cash errors by implementing a standardized sales/stock brief system with margin tracking, safeguarding profitability.
Automated aging reports for accounts receivable, improving payment visibility and monitor the collection time
Sales Cycle & Financial Coordination
Owned end-to-end sales-cycle orchestration: prepared quotations, tracked POs/invoices/delivery orders (DOs), and ensured flawless handoffs between sales, finance, and logistics teams.
Transformed raw sales data into actionable insights through weekly/monthly pipeline health reports, enabling CEO to prioritize high-impact opportunities.
Assisted in budget planning and expense tracking, contributing to cost-saving initiatives.
Executive Support & Stakeholder Management
Acted as the CEO's trusted liaison, coordinating with departments, investors, and board members to drive alignment and progress.
Served as a primary point of contact for the CEO''s direct reports, assisting them with their requests or directing them to appropriate resources.
Prepared executive briefs, presentations, and meeting agendas, ensuring CEO readiness for strategic decisions.
Managed confidential communications and sensitive information with 100% discretion.
Operational
Streamlined cross-functional projects by coordinating timelines, resources, and follow-ups on behalf of the CEO.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Answered incoming phone calls and emails, and presented urgent requests for timely response.
Organized complex international travel itineraries, optimizing for time zones and cost efficiency.
Improved document accessibility by digitizing records and implementing a centralized filing system.
Events & Culture
Coordinated company-wide events and executive meetings, ensuring flawless execution.
Participated in organizational events as needed, showcasing professionalism while promoting company values.
Organized and coordinated conferences and monthly meetings.
Corporate Secretary Intern
Securities Services (Holdings) Sdn Bhd
09.2019 - 12.2019
Drafted professional memos, letters, and marketing copy to support business objectives and growth.
Mitigated legal risks by carefully reviewing company policies and procedures for compliance with applicable laws and regulations.
Established strong working relationships with internal departments to facilitate smooth operations within the organization.
Facilitated effective communication among board members through regular updates on company performance and progress toward strategic goals.
Organized board meetings effectively, preparing detailed agendas and coordinating logistics for maximum productivity.
Streamlined communication between executive management and the board, ensuring timely delivery of key information.
Managed sensitive corporate information discreetly while adhering to strict confidentiality requirements.
Assisted coworkers and staff members with special tasks on daily basis.
Ensured compliance with federal and state regulations through timely filing of annual reports and other required documentation.
Developed comprehensive record-keeping systems to maintain organized corporate files easily accessible by management.
Education
Bachelor of Arts - Bachelor of Corporate Administration (Honours)
Assistant Manager Commercial Finance & Project Management cum Test Lead at BMW Credit (Malaysia) Sdn BhdAssistant Manager Commercial Finance & Project Management cum Test Lead at BMW Credit (Malaysia) Sdn Bhd