Yit Yu Teh
Engineer
Ipoh, Perak
Overview
12
12
years of professional experience
4
4
Languages
1
1
Certificate
Work History
Customer Engineer
Konica Minolta Business Solutions
07.2012 - Current
- Contributed to the company''s growth by identifying opportunities for upselling additional products and services that met customers'' needs.
- Enhanced team collaboration by sharing best practices during weekly meetings, promoting a culture of continuous improvement within the department.
- Improved customer satisfaction by providing timely and efficient technical support for hardware and software issues.
- Provided ongoing training for end-users, enhancing their knowledge of systems and increasing productivity.
- Reduced equipment downtime by conducting proactive diagnostics tests that helped identify potential problems before they became critical issues.
- Boosted company reputation by presenting professional, knowledgeable, and courteous service to clients during on-site visits.
- Resolved system malfunctions with thorough troubleshooting, ensuring optimal system performance.
- Conducted regular preventive maintenance checks on equipment, reducing unexpected downtime and repair costs.
Education
No Degree - Mechatronic Engineering
Kolej WIT
Ipoh, Perak, Malaysia 04.2001 -
Skills
Repair work
Work Preference
Work Type
Full TimePart TimeImportant To Me
Career advancementFlexible work hoursCertification
City & Guild
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Engineer
Konica Minolta Business Solutions
07.2012 - Current
No Degree - Mechatronic Engineering
Kolej WIT
04.2001 -