Yin Shuang Liew
Fraud Analyst
Kuala Lumpur
Summary
Fraud Analyst is a professional detective who investigates forgery and theft within a customer's account and transactions on behalf of a corporate organization. Entails finding existing fraud trends by analyzing accounts and transaction patterns, as well as propose and implement system improvements to fight fraud and protect customers.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Senior Fraud Analyst
HSBC Electronic Data Processing
07.2025 - Current
- Optimized system performance by conducting regular reviews of rules, filters, and thresholds in the company''s fraud detection platform.
- Provided expert guidance on emerging fraud trends, ensuring proactive response to new threats and risks.
- Facilitated information sharing among internal stakeholders by creating centralized repositories for key metrics, trends, and insights related to fraudulent activities.
- Collaborated with cross-functional teams to develop and implement comprehensive fraud prevention strategies.
Property Advisor
FLP Realty Sdn Bhd
07.2024 - 06.2025
- Maintained strong relationships with clients, leading to repeat business and referrals.
- Managed a diverse portfolio of properties, maximizing returns for investors while maintaining exceptional service levels.
Fraud Operation Specialist
Citigroup Transactions (M) Sdn Bhd
05.2023 - 07.2024
- Enhanced customer satisfaction with proactive communication and timely resolution of fraud cases.
- Mitigated financial loss through prompt identification and resolution of unauthorized transactions.
- Maintained accurate records of all investigated cases, ensuring proper documentation for audit purposes and regulatory compliance.
Education
Bachelor - Finance
Dayeh University
Taiwan06.2022
Skills
Great Communicator
Interests
Movie, Travel, Cooking
Timeline
Senior Fraud Analyst
HSBC Electronic Data Processing
07.2025 - Current
Property Advisor
FLP Realty Sdn Bhd
07.2024 - 06.2025
Fraud Operation Specialist
Citigroup Transactions (M) Sdn Bhd
05.2023 - 07.2024
Bachelor - Finance
Dayeh University
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