Yi Lin Tok
Operations & Logistics Professional
Kuala Lumpur
Summary
Results-driven operations and logistics professional with extensive experience in vendor management, supply chain optimization, and strategic planning. Adept at coordinating cross-functional teams, improving workflow efficiencies, and ensuring high levels of service delivery. Passionate about driving operational excellence and contributing to the growth of innovative organizations.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
3PL Vendor Management Team Lead
Shopee Mobile (M) Sdn Bhd
09.2024 - Current
- Lead and oversee vendor managers in the selection, onboarding, and continuous management of 3PL partners
- Establish and maintain strong, strategic relationships with key 3PL providers to enhance operational efficiency
- Implement and monitor key performance metrics to evaluate 3PL effectiveness, ensuring adherence to SLAs and KPIs
- Provide strategic guidance to vendor managers, analyzing performance data to identify inefficiencies and implement corrective actions
- Conduct regular performance reviews and audits to uphold high service quality standards
- Contribute to the development of long-term supply chain and logistics strategies
- Optimize logistics networks through data-driven decision-making, capacity planning, and risk mitigation strategies
- Collaborate cross-functionally to ensure logistics initiatives align with overall business objectives
- Partner with legal and procurement teams to negotiate and draft contracts with 3PL partners
- Identify opportunities for cost savings through rate negotiation, process optimization, and vendor consolidation
Operation Solutions Senior Executive
Elogistics Network Sdn Bhd
04.2023 - 08.2024
- Developed customized end-to-end shipping solutions for key account customers, covering imports, fulfillment, and domestic/international delivery
- Conducted cost analysis for licensee discount rates and major key accounts
- Managed payment processes, validated vendor invoices, and facilitated financial approvals
- Actively participated in system development, coordinating between internal teams and IT vendors for seamless integrations
- Oversaw fulfillment activities, improved operational processes, and developed standard operating procedures (SOPs) to enhance efficiency
- Streamlined business process flows to optimize daily operational activities
Operation Solution Executive
PPS Global Network Sdn Bhd
11.2021 - 03.2023
- Assisted the Chief Operating Officer in daily operational activities
- Conducted quarterly visits to licensees across Malaysia to gather feedback and improve service quality
- Designed and customized shipping solutions for clients, collaborating with vendors to expand service offerings
- Led logistics service development, including Malaysia's first B2C temperature-controlled courier solution, Whallo
- Managed warehouse setup, procurement processes, and budget allocation for new logistics initiatives
- Coordinated system integration between internal IT teams and external vendors to enhance operational efficiency
Account Executive
Human A Plus Network Services
02.2021 - 09.2021
- Managed full-set accounting processes, including accounts payable/receivable and financial reporting
- Conducted monthly payroll processing and ensured compliance with financial regulations
- Prepared tax computations, SST submissions, and liaised with auditors and tax agents
- Assisted clients in annual tax filings and regulatory compliance
Education
Bachelor - Accounting (Honours)
University Tunku Abdul Rahman
05.2016 - 05.2020
Timeline
3PL Vendor Management Team Lead
Shopee Mobile (M) Sdn Bhd
09.2024 - Current
Operation Solutions Senior Executive
Elogistics Network Sdn Bhd
04.2023 - 08.2024
Operation Solution Executive
PPS Global Network Sdn Bhd
11.2021 - 03.2023
Account Executive
Human A Plus Network Services
02.2021 - 09.2021
Bachelor - Accounting (Honours)
University Tunku Abdul Rahman
05.2016 - 05.2020
Similar Profiles
Siti Nur Syafiqa MazlanSiti Nur Syafiqa Mazlan
Trainer Lead at Shopee Mobile Malaysia Sdn. BhdTrainer Lead at Shopee Mobile Malaysia Sdn. Bhd
Chang Li WenChang Li Wen
Relationship Management Associate at Shopee Mobile Malaysia Sdn BhdRelationship Management Associate at Shopee Mobile Malaysia Sdn Bhd
CHRIS TANCHRIS TAN
Associate, Business Development (Relationship Management) at Shopee Mobile Malaysia Sdn BhdAssociate, Business Development (Relationship Management) at Shopee Mobile Malaysia Sdn Bhd
MOHD FAIZAN MOHD FARIZMOHD FAIZAN MOHD FARIZ
Senior Manager Analyst at PETRONASSenior Manager Analyst at PETRONAS
Azrie BakriAzrie Bakri
Software Engineer at SEEKSoftware Engineer at SEEK