Yew Fong Soo
EDP Asst. Manager
Sungai Petani,02
Summary
Continuous Improvement: Seeking to leverage my expertise in enterprise data processing to contribute to the development of cutting-edge technologies in the laser industry while driving operational excellence.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
EDP Asst. Manager
Laser Industries Sdn. Bhd.
Sungai Petani, Kedah
05.2017 - Current
- Regular maintenance of all Servers for the group to ensure uninterrupted functioning at all times.
- Trouble-shoot problems arising for all computer hardware and software and responsible to co-ordinate with external system provider for solution when necessary.
- Carry out back up of group database at fixed schedule and keep the storage devices in the safe and secure location.
- Support all PC and Notebooks on new program installations and virus protection.
- Create ERP system access, including email and MES system access for new employees and deactivate access and email for resigned employees.
- Maintain the access and password of all employees.
- Act as window with ERP system provider to update any revision change in the ERP system.
- To study any enhancement, customization and system modification to ERP system to meet Management and user' requirements.
- Support the functionality of ERP system and any other systems in the company.
- Set up work station for new employees, including installing network cabling.
- Set up the effective firewall in the group for protection and safeguarding company database against external threats or intrusions.
- Any other functions that may be assigned from time to time.
IT SUPPORT
Shiuh Sheng Technology Sdn Bhd
03.2017 - 05.2017
- Providing support for company E-mail management, Surveillance System, P.A system and PABX.
- Provide computer technical support on system’s functionalities.
- Troubleshoot hardware and software problem.
- Communicate with software and hardware vendor on customization and upgrading.
- Handle new IT project.
- Monitor/manage/provide background support for ERP system, database management which using mysql.
- Manage DNS, user domain, database management on windows base server.
- Monitoring Wifi, DHCP and routing.
- Prepare and manage documentation to meet the ISO:9001 Standard.
Network Operation Center Engineer
Ninetech Software Sdn. Bhd.
09.2016 - 12.2016
- Provide operational support covering all aspects of system administration and troubleshooting according to Service Level Agreements.
- Liaise with key business contacts and provide technical support in accordance with existing internal policies/procedures.
- Perform ongoing tuning to reduce false positive alerts.
- Monitor system operations and provide initial diagnosis of error, following escalation process if required.
IT Technical & Marketing Manager
MegaTech Solutions Computer Shop
04.2012 - 04.2015
- Explorer and expand Customer Base provide sales and technical support.
- Prepare tender costing and quotations for customers.
- Sales forecast and cost budgeting review.
- Participate in IT Fair (approximate 4 times/year) to increase sales volume.
- Explorer source of supply to reduce cost and increase margin.
- Reason for leaving: To explorer career advancement.
Techinical Supervisor
Edutech Computer Center Sdn. Bhd.
04.2004 - 04.2012
- Lead a team of IT technician to serve major customers, mainly schools, private companies, etc.
- To ensure Customer’s computers include server in working condition and on standby to attend emergency breakdowns.
- Maintain database program using SQL language and firebird server.
- Provide training for end users on database program.
- Accomplishment: Successful modified normal printer to CISS (Continuous Ink Supply System).
- Reason for leaving: Start-up own IT Business.
Operator
Percetakan Makmur Sdn. Bhd.
07.2001 - 04.2004
- Operate Printing Machine.
- Plan production schedule to meet Customer's need date.
- Prepare metrics to meet business KPIs.
Education
Diploma of Computer Science/Information Technology (IT) -
Informatics
04.2001 - 12.2004
Primary/Secondary School/O Level - undefined
Sek. Men. Keb. Bandar Sungai Petani
Skills
- Technical troubleshooting
- Network configuration
- Computer hardware expertise
- PC application expertise
- HTML coding proficiency
- C programming
- Java programming
- Experienced in Visual Basic programming
- Automating tasks with VBA
Certification
ISO 13485:2016 Auditing Certificate, Current
Summary
Seeking to leverage my expertise in enterprise data processing to contribute to the development of cutting-edge technologies in the laser industry while driving operational excellence., Aiming to expand my leadership capacity by managing larger, more complex projects and mentoring junior team members, ultimately preparing to take on senior management roles in the organization., Eager to contribute to the long-term success of the company by embracing emerging technologies and data analytics tools that will drive profitability and market competitiveness.
Timeline
EDP Asst. Manager
Laser Industries Sdn. Bhd.
05.2017 - Current
IT SUPPORT
Shiuh Sheng Technology Sdn Bhd
03.2017 - 05.2017
Network Operation Center Engineer
Ninetech Software Sdn. Bhd.
09.2016 - 12.2016
IT Technical & Marketing Manager
MegaTech Solutions Computer Shop
04.2012 - 04.2015
Techinical Supervisor
Edutech Computer Center Sdn. Bhd.
04.2004 - 04.2012
Operator
Percetakan Makmur Sdn. Bhd.
07.2001 - 04.2004
Diploma of Computer Science/Information Technology (IT) -
Informatics
04.2001 - 12.2004
Primary/Secondary School/O Level - undefined
Sek. Men. Keb. Bandar Sungai Petani
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