Summary
Overview
Work History
Education
Skills
Timeline
Generic

YETTY LORREN YUSOF @ THEA LORREN

Academic Trainee (TPM) / Hospitality
Kuala Lumpur

Summary

Results-driven professional prepared for this role with experience in achieving significant impact through effective teamwork and flexibility. Strong focus on task completion, adaptability to changing needs, and collaboration. Key skills include problem-solving, communication, and project management. Known for reliability and commitment to excellence in every task.

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

24
24
years of professional experience

Work History

PART TIME ACADEMIC TRAINEE (TPM)

UiTM Shah Alam
09.2024 - Current
  • Communicated effectively with subject or programme coordinator regarding student performance, addressing any concerns or areas for improvement.
  • Evaluated student performance on assignments, providing constructive feedback for growth and improvement.
  • Increased overall class participation through engaging discussions and thought-provoking questions.
  • Maintained accurate records of student attendance, progress, and assessments in accordance with school policies.
  • Provided extra support for struggling students through one-on-one tutoring sessions or additional resources.

PART TIME RESTAURANT CREW

Le PETIT CHEF, Grand Hyatt Kuala Lumpur
11.2022 - Current
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Coordinated with kitchen team to ensure timely serving preparation of food.
  • To ensure dietary guests consume correct dish.


PART TIME BANQUET CREW

Grand Hyatt Kuala Lumpur
04.2015 - 07.2021
  • Provided excellent customer service by greeting guest and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved guest satisfaction by providing friendly and efficient service at the register.
  • Responsible for greeting, assisting and serving guest at special needs.
  • Setting up banquet areas, serving food and beverages.
  • Taking care of VIP/VVIP/VVVIP table. (Royal, Minister)

PART TIME EVENT SERVICE CREW

Grand Hyatt Kuala Lumpur
01.2012 - 04.2015
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Maintained a clean and organized work environment for improved guests experiences.
  • Ensuring a smooth and successful event experience.

ADMIN EXECUTIVE

TASAWOOD SABAH SDN BHD
05.2003 - 01.2008
  • Collected data, record harvest logs.
  • Scheduled appointments and meetings, organized materials and prepared rooms.
  • Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
  • Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
  • Finished tasks and job duties, adhering to deadlines to avoid delays.

KINDERGARTEN AND FIRST GRADE TEACHER

Smart Reader Kids, Luyang
02.2001 - 03.2003
  • Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature, and handwriting.
  • Played games with students to increase understanding of subjects.
  • Reported to parents and administration about student progress.
  • Integrated outdoor education into lesson plans.
  • Developing engaging and age-appropriate lesson plans that align with curriculum standards.
  • Ensuring the safety and well-being of all students.

Education

MASTER OF LAWS (LLM) - Currently in Thesis Writing - Law

UiTM Shah Alam
Seksyen 7, Shah Alam
04.2001 -

Skills

- Strong Communication Skills /Excellent Communicator

Timeline

PART TIME ACADEMIC TRAINEE (TPM)

UiTM Shah Alam
09.2024 - Current

PART TIME RESTAURANT CREW

Le PETIT CHEF, Grand Hyatt Kuala Lumpur
11.2022 - Current

PART TIME BANQUET CREW

Grand Hyatt Kuala Lumpur
04.2015 - 07.2021

PART TIME EVENT SERVICE CREW

Grand Hyatt Kuala Lumpur
01.2012 - 04.2015

ADMIN EXECUTIVE

TASAWOOD SABAH SDN BHD
05.2003 - 01.2008

MASTER OF LAWS (LLM) - Currently in Thesis Writing - Law

UiTM Shah Alam
04.2001 -

KINDERGARTEN AND FIRST GRADE TEACHER

Smart Reader Kids, Luyang
02.2001 - 03.2003

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YETTY LORREN YUSOF @ THEA LORREN Academic Trainee (TPM) / Hospitality