Overview
Work History
Education
Awards
Timeline
Generic
Yeoh Ya Qi

Yeoh Ya Qi

Singapore

Overview

15
15
years of professional experience
7
7
years of post-secondary education
3
3
Languages

Work History

Flight Attendant - Complex Leader

Scoot
10.2017 - Current
  • To frequently monitor the welfare and work ethics of the crew throughout the duration of a flight
  • To ensure a cooperative and harmonious work environment
  • Prepare accurate reports concerning any significant issues happening onboard
  • Assess junior crew members on their Performance Evaluation Report and provide constructive feedbacks for improvement
  • Maintain integrity and honesty amongst crew

Customer Service Specialist

Palette Box Pte.Ltd
10.2020 - 08.2021
  • Assists with scheduling and supervision of store support team members as well with the day to day flow department
  • Escalating queries and concerns when necessary
  • Answering phone calls or emails from consumers to respond to questions
  • Following up with clients or customers to check that they're satisfied with their purchases
  • Troubleshooting common issues with company product or services

Flight Attendant - Cabin Crew

Scoot
07.2016 - 09.2017
  • Certified for Airbus 320 and Boeing 787 Dreamliner aircraft
  • Understand and fulfill the duties of assigned position during flight
  • Remain calm and offer assistance to passengers in the event of an emergency
  • Identify and give particular emphasis to passengers with special needs
  • Participate and promote inflight services to achieve monthly sales target

Flight Attendant - Cabin Crew

Tiger Airways Singapore
11.2013 - 06.2016
  • Certified for Airbus 320 aircraft

Payroll Officer

GIANT HYPERMARKET
07.2012 - 08.2013
  • Handle payroll process (headcount between 300-400)
  • Preparation of letter of employment, staff orientation and HR related document
  • Assist in maintaining accurate personnel documents, attendance sheet and leave records

Auditor

Wt Ng & Co Chartered Accountant
01.2010 - 01.2012
  • Examine and evaluate financial and information systems, recommending controls to ensure system reliability and data integrity
  • Inspect account books and accounting systems for efficiency and effectiveness
  • Review data about material assets, net worth, liabilities, capital stock, surplus, income and expenditures

Education

Bachelor of Arts - Accounting & Finance

Sheffield Hallam University
01.2010 - 12.2010

Advanced Diploma with Business Studies - Accounting

Tunku Abdul Rahman University College
01.2008 - 12.2010

Diploma in Business Studies - Accounting

Tunku Abdul Rahman University College
01.2006 - 12.2008

Awards

  • Scoot Top Sales in Inflight F&B Sales, 2024
  • Scoot Top Sales in Inflight F&B Sales, 2020
  • Scoot Top Sales in inflight Duty Free Sales, 2019
  • Scoot Top Sales in Inflight Duty Free Sales, 2018
  • Scoot Top Sales in Inflight Duty Free Sales and F&B Sales, 2017
  • Scoot Top Sales in Inflight Duty Free Sales and F&B Sales, 2016
  • World Airline Badminton Championship, 2017 - 2019

Timeline

Customer Service Specialist

Palette Box Pte.Ltd
10.2020 - 08.2021

Flight Attendant - Complex Leader

Scoot
10.2017 - Current

Flight Attendant - Cabin Crew

Scoot
07.2016 - 09.2017

Flight Attendant - Cabin Crew

Tiger Airways Singapore
11.2013 - 06.2016

Payroll Officer

GIANT HYPERMARKET
07.2012 - 08.2013

Auditor

Wt Ng & Co Chartered Accountant
01.2010 - 01.2012

Bachelor of Arts - Accounting & Finance

Sheffield Hallam University
01.2010 - 12.2010

Advanced Diploma with Business Studies - Accounting

Tunku Abdul Rahman University College
01.2008 - 12.2010

Diploma in Business Studies - Accounting

Tunku Abdul Rahman University College
01.2006 - 12.2008

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Yeoh Ya Qi