Yeo WeeTeck
Kuala Lumpur
Summary
Proven leader in retail management, notably with Ebi Live Mall, where I spearheaded operations to enhance customer service and inventory control. Expert in inventory management and problem-solving, I significantly improved store efficiency and customer satisfaction. Skilled in multitasking and organization, my approach consistently drives positive outcomes and operational excellence.
Overview
2020
2020
years of professional experience
Work History
Store Supervisor
Ebi Live Mall
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Store Assistant
Immense Hardware Trading Sdn Bhd
2015.05 - 2020.01
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Education
From 3 -
SMK Bandar Menjalara
Kuala Lumpur Skills
- Inventory Management
- Store maintenance
- Stock replenishment
- Multitasking and Organization
- Problem-Solving
Languages
Chinese (Mandarin)
Advanced (C1)
Chinese (Cantonese)
Upper intermediate (B2)
English
Elementary (A2)
Malay
Elementary (A2)
Timeline
Store Assistant
Immense Hardware Trading Sdn Bhd
2015.05 - 2020.01
Store Supervisor
Ebi Live Mall
From 3 -
SMK Bandar Menjalara