Summary
Overview
Work History
Education
Skills
Accomplishments
References
CustomerServiceRepresentative
Yek Sum Chan

Yek Sum Chan

Diploma Student
Ipoh

Summary

A 20-year old diploma student that is willing to discover and pick-up new knowledge, self-motivated to achieve target, and adaptive to new surroundings.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
3
3
Languages

Work History

Restaurant Waiter

Taiyo Bento House
Ipoh
12.2019 - 06.2021
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Informed customers about daily and seasonal specials.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Restaurant Waiter

Lazy Chef
Ipoh
12.2018 - 01.2019
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.

Education

Information Technology

Asia Pacific University
Bukit Jalil
07.2020 - Current

Skills

    Python Programming

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Accomplishments

  • Acquired e-Certificate for Microsoft Azure Fundementals (AZ-900)
  • Acquired certificate for cisco networking.

References

TANVEER KHALEEL SHAIKH

Lecturer in Asia Pacific University (APU)

tanveer.ks@apu.edu.my

6 03-8996 1000 (Ext. )

Yek Sum ChanDiploma Student