Yek Sum Chan
Diploma Student
Ipoh
Summary
A 20-year old diploma student that is willing to discover and pick-up new knowledge, self-motivated to achieve target, and adaptive to new surroundings.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Restaurant Waiter
Taiyo Bento House
Ipoh
12.2019 - 06.2021
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Restaurant Waiter
Lazy Chef
Ipoh
12.2018 - 01.2019
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Education
Information Technology
Asia Pacific University
Bukit Jalil 07.2020 - Current
Skills
Python Programming
Java Programming
Cisco Networking
Microsoft Azure Fundementals
Microsoft SQL Database
Microsoft Office
Documentation Preparation
Accomplishments
- Acquired e-Certificate for Microsoft Azure Fundementals (AZ-900)
- Acquired certificate for cisco networking.
References
TANVEER KHALEEL SHAIKH
Lecturer in Asia Pacific University (APU)
tanveer.ks@apu.edu.my
6 03-8996 1000 (Ext. )