Summary
Overview
Work History
Education
Skills
Timeline
Generic
LO YEE LOONG

LO YEE LOONG

BUSINESS DEVELOPMENT MANAGER
Kota Kinabalu, Sabah

Summary

Visionary Sales leader with a proven track record of increasing market share across 3 major food corporations. Expert in building high-performance teams (up to 20 members) and transforming distribution networks (+130% coverage). Key strengths :

  • New Market Development :Generated RM0.5M new revenue through strategic partnerships
  • Crisis Management : Maintained 12% YOY growth during COVID through omnichannel restructuring
  • Brand Positioning: Revitalized 2 legacy brands achieving 40% premium pricing acceptance

CORE COMPETENCIES

Territory Profit Optimization, Trade Marketing Strategy, Key Account Penetration, Salesforce Restructuring, SKU Rationalization, Route-to-Market Innovation Skilled Business Development leader offering 20 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

10
10
years of professional experience
5
5
Languages

Work History

Business Development Manager

Syarikat Perdagangan Yaw Hon ( Sabah ) Sdn.Bhd.
Kota Kinabalu, Sabah
06.2021 - Current
  • -Generated new business with marketing initiatives and strategic plans.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
  • Orchestrated complete sales operation overhaul across 8 provinces , slashing distribution lead times by 40% through predictive logistics modeling
  • Designed tiered incentive program increasing sales team productivity y 25% ( Q2 2024 vs Q2 2023 )
  • Negotiated 15% margin improvement with 23 key suppliers through volume consolidation strategy
  • Generated new business with marketing initiatives and strategic plans.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
  • Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
  • Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Enhanced the company's profitability by identifying and eliminating inefficiencies in existing business processes.
  • Launched new product lines by conducting extensive competitor analysis and identifying gaps in existing market offerings.
  • Spearheaded development of new product line, leading to significant expansion of market footprint.
  • Improved sales team performance with targeted training programs focused on advanced sales techniques and product knowledge.
  • Increased brand visibility with creation and execution of comprehensive digital marketing strategy.
  • Developed and maintained strategic partnerships to provide added value to clients and increase competitive advantage.
  • Enhanced team productivity and efficiency through implementation of strategic project management tools and techniques.
  • Led cross-functional teams to launch marketing campaigns, resulting in increased brand awareness.
  • Optimized operational processes for cost savings, analyzing existing procedures and implementing improvements.
  • Secured high-value accounts through persistent and strategic outreach efforts.
  • Implemented CRM tools to better track sales opportunities and customer interactions.
  • Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
  • Reduced time to market for new products by optimizing development and approval processes.
  • Coordinated with product development teams to ensure offerings met market demands and client expectations.
  • Conducted market analysis to identify trends and adjust business strategies accordingly.
  • Negotiated favorable terms in partnership agreements, ensuring long-term profitability and stability.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Implemented systems and procedures to increase sales.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Organized promotional events and interacted with community to increase sales volume.

AREA SALES MANAGER

Dong Sin Food Sdn. Bhd .
Kota Kinabalu, Sabah
03.2017 - 05.2021

Transformed regional brand to national player by expanded from 4 to 27 provinces in 3 years

  • Grew convenience channel from 12% to 38% revenue contribution
  • Secured 800+ new modern trade listings (Emart /Servay/Bataras)
  • Launched premium product line capturing 9% market share within 8 months ( Sabah Curry Mee )
  • Piloted e-commerce channel & events contributing 18% of total revenue within first year
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
  • Launched new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.
  • Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Streamlined internal processes by working closely with cross-functional teams such as operations, logistics, and finance departments to ensure smooth transactions for customers.
  • Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.

Area Sales Manager

Premium United Food Sdn. Bhd.
Kota Kinabalu, Sabah
07.2015 - 02.2017
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Turnaround Specialist for underperforming department
  • Replaced 60% underperforming sales person within 6 months
  • Implemented daily sales tracking system reducing inventory days from 45 to 28
  • Achieved 112% annual target in final year
  • Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
  • Launched new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.
  • Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
  • Executed proven strategies to hit sales quota and help company achieve goals.
  • Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
  • Led sales region to increase sales and boost team morale.
  • Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Conducted market research to identify new business opportunities and stay ahead of industry trends.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Organized promotional events and interacted with community to increase sales volume.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Implemented systems and procedures to increase sales.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Communicated product quality and market comparisons by creating sales presentations.

Education

High School Diploma -

AMC College School of Business
Kota Kinabalu, Sabah, Malaysia
04.2001 -

High School Diploma -

KOTA KINABALU HIGH SCHOOL
Kota Kinabalu, Sabah, Malaysia
04.2001 -

Skills

Strategic Business Development

Relationship development

Relationship building

Decision-making

Team Building

Data Analysis

Marketing

Timeline

Business Development Manager

Syarikat Perdagangan Yaw Hon ( Sabah ) Sdn.Bhd.
06.2021 - Current

AREA SALES MANAGER

Dong Sin Food Sdn. Bhd .
03.2017 - 05.2021

Area Sales Manager

Premium United Food Sdn. Bhd.
07.2015 - 02.2017

High School Diploma -

AMC College School of Business
04.2001 -

High School Diploma -

KOTA KINABALU HIGH SCHOOL
04.2001 -
LO YEE LOONGBUSINESS DEVELOPMENT MANAGER