Hi, I’m
Yee Ling Kwang
Overview
3
Languages
2027
years of professional experience
Work History
KUNKWAN SDN BHDKuala Lumpur, Malaysia
TUTOR ASSISTANT
05.2023 - Current
Job overview
- Guided students through homework tasks on Zoom, delivering structured explanations and constructive feedback to foster understanding.
- Analysed student progress and provided targeted feedback, enhancing performance in subsequent tests.
- Sent reminders to students about homework completion and followed up on any missed tasks.
- Organised and maintained comprehensive records of tutoring sessions, enabling effective tracking of student outcomes.
- Recorded daily updates of student points in the system.
- Called contacts to add new students to the WhatsApp group.
PRODIGEE MEDIA SDN BHDKuala Lumpur, Malaysia
DATA FILE EXECUTIVE
03.2019 - 08.2022
Job overview
- Managed data extraction, transformation, and loading processes, ensuring data integrity across systems.
- Prepared detailed reports summarising findings from data analyses, highlighting key recommendations for strategic planning.
- Compiled and submitted monthly regional YouTube revenue reports, providing insights for financial analysis.
- Updated regional YouTube revenue figures monthly with assistance from regional YouTube PIC.
- Organised and backed up regional YouTube CVs monthly for streamlined access and data management.
PADINI HOLDINGS BERHADKuala Lumpur, Malaysia
ASSITANT MARKETING EXECUTIVE
10.2018 - 02.2019
Job overview
- Analysed market trends and customer feedback, recommending product positioning and pricing strategies that align with customer needs.
- Coordinated with sales teams to create targeted promotional materials and sales collateral, enhancing engagement with specific audiences.
- Prepared detailed marketing forecasts, contributing to informed decision-making on campaign strategies and resource allocation.
- Built and maintained courteous and effective working relationships.
PROPHARM (M) SDN.BHD kuala lumpur, Malaysia
Merchandiser
09.2017 - 07.2018
Job overview
- Engaged with customers to better understand needs and deliver excellent service.
- Improved service delivery to enhance customer satisfaction and meet quality standards.
- Handled customer concerns and escalated major issues to supervisor.
- Resolved customer complaints through effective communication and strategic problem-solving.
JUMP RETAIL SDN BHD Kuala Lumpur, Malaysia
Merchandiser
05.2014 - 12.2017
Job overview
- Monitored inventory levels to prevent stock shortages or excesses, maintaining optimal stock.
- Prepared detailed reports on sales performance, stock levels, and forecasting for management.
- Improved performance of in-store team, consistently reviewing and updating best practices.
- Monitored competitors' products, prices and sales to identify and take advantage of any marketing gaps.
BIZ-ALLIANCE INTERNATIONAL SDN BHDKuala Lumpur, Malaysia
MERCHANDISER CUM SALES
03.2017 - 08.2017
Job overview
- Maximised sales by designing interactive and engaging store displays.
- Developed strong relationships with vendors to ensure timely delivery of merchandise.
- Prepared detailed reports on sales performance, stock levels, and forecasting for management.
- Improved performance of in-store team, consistently reviewing and updating best practices.
C.S.YAP METALPARTS SDN BHD Klang, Malaysis
Account Clerk
05.2013 - 03.2014
Job overview
- Reconciled bank statements monthly, promptly identifying and resolving discrepancies to ensure account accuracy.
- Assisted in preparing monthly financial reports, providing insights that highlighted company performance against budget forecasts.
- Managed petty cash for urgent business expenses, ensuring funds were available for critical operations.
THREE B LASER TECH SDN BHDBanting, Malaysia
Admin Clerk
08.2012 - 02.2013
Job overview
- Managed daily office operations and provided administrative support to optimise departmental efficiency.
- Organised and maintained filing systems to ensure accurate record-keeping and facilitate quick document retrieval.
- Assisted with various clerical tasks to improve overall office workflow and organisation.
HEALTHY HOMES PTE. LTD Eunos, Singapore
TELEMARKETER
12.2011 - 06.2012
Job overview
- Contacted potential customers to effectively promote products and services.
- Followed company scripts to cover key points and overcome objections.
- Maintained up-to-date knowledge of product features, benefits, and promotions to offer current information to customers.
- Scheduled customer appointments based on availability with interested customers according to schedule availability.
- Documented callers' complaints and inquiries, detailing actions taken to address issues.
HK PHUAH & COkuala lumpur, Malaysia
INTERNSHIP AUDITOR (3 Months )
Job overview
- Managed multiple audit projects, ensuring timely completion and high-quality standards, contributing to overall client satisfaction.
- Prepared detailed audit reports summarising findings and recommending actionable improvements, facilitating informed decision-making for management.
- Guided clients through insolvency and bankruptcy processes, ensuring compliance with legal requirements and enhancing client understanding of complex regulations.
Education
Multimedia UniversityMelaka
Diploma of Higher Education from Accounting
01-2011
Skills
- Student engagement
- Student evaluation
- Data analysis
- Data management
- Relationship building
- Communication
Languages
Chinese (Mandarin)
Proficient
C2
English
Intermediate
B1
Malay
Intermediate
B1
Timeline
TUTOR ASSISTANT
KUNKWAN SDN BHD
05.2023 - Current
DATA FILE EXECUTIVE
PRODIGEE MEDIA SDN BHD
03.2019 - 08.2022
ASSITANT MARKETING EXECUTIVE
PADINI HOLDINGS BERHAD
10.2018 - 02.2019
Merchandiser
PROPHARM (M) SDN.BHD
09.2017 - 07.2018
MERCHANDISER CUM SALES
BIZ-ALLIANCE INTERNATIONAL SDN BHD
03.2017 - 08.2017
Merchandiser
JUMP RETAIL SDN BHD
05.2014 - 12.2017
Account Clerk
C.S.YAP METALPARTS SDN BHD
05.2013 - 03.2014
Admin Clerk
THREE B LASER TECH SDN BHD
08.2012 - 02.2013
TELEMARKETER
HEALTHY HOMES PTE. LTD
12.2011 - 06.2012
INTERNSHIP AUDITOR (3 Months )
HK PHUAH & CO
Multimedia University
Diploma of Higher Education from Accounting