AUTOCOUNT
YEE JUN YOU
SALES&OPERATION
JOHOR BAHRU,01
Summary
Proven leader in operational efficiency and warehouse management, I significantly enhanced team productivity and customer satisfaction at JUMP RETAIL SDN BHD. My expertise in scheduling coordination and operations management, coupled with a talent for leadership training, drove notable improvements in workflow and vendor relations, achieving a seamless operational environment.
Operations professional with significant experience in optimizing processes and driving results. Skilled in strategic planning, resource management, and continuous improvement. Strong focus on team collaboration and adaptability, ensuring seamless operations and aligning with organizational goals. Known for reliability, problem-solving abilities, and effective communication.
Overview
16
16
years of professional experience
3
3
Languages
Work History
SALES & OPERATION EXECUTIVE
MARVEL DISTRIBUTION SDN BHD
JOHOR BAHRU, Johor
12.2022 - 04.2025
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
- Coordinated logistics activities, ensuring timely delivery of products and services to clients.
- Improved customer satisfaction rates through timely communication and effective issue resolution.
- Provided ongoing training to team members, enhancing skillsets and overall productivity.
- Developed strong relationships with vendors, improving collaboration and negotiation outcomes.
RECRUITMENT OPETATION EXECUTIVE
JUMP RETAIL SDN BHD
JOHOR BAHRU, Johor
01.2017 - 11.2022
- Reduced time-to-fill for open positions by proactively sourcing high-quality candidates through various channels.
- Enhanced candidate experience by streamlining the recruitment process and implementing effective communication strategies.
- Increased client satisfaction with timely and accurate reporting on recruitment metrics and ongoing updates on hiring progress.
- Supported management in developing and implementing personnel policies and procedures.
- Ensured smooth day-to-day operations by addressing any workflow disruptions promptly and effectively.
Merchandising Team Leader
JUMP RETAIL SDN BHD
JOHOR BAHRU, JOHOR
04.2014 - 12.2016
- Spearheaded cross-merchandising efforts to maximize exposure of complementary products and encourage upselling opportunities.
- Boosted team productivity through consistent coaching, training, and motivation of team members.
- Participated in recruitment efforts by screening candidates, conducting interviews, and selecting top talent for open positions within the team.
- Evaluated team performance through regular assessments, providing constructive feedback and implementing necessary actions for continuous improvement.
- Reduced out-of-stock occurrences with diligent stock control and timely replenishment of merchandise.
Operator
Yokogawa Engineering Asia Pte Ltd
Bedok, Singapore
10.2013 - 03.2014
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
Merchandising Team Leader
JUMP RETAIL SDN BHD
JOHOR BAHRU, Johor
01.2011 - 08.2013
- Spearheaded cross-merchandising efforts to maximize exposure of complementary products and encourage upselling opportunities.
- Boosted team productivity through consistent coaching, training, and motivation of team members.
- Participated in recruitment efforts by screening candidates, conducting interviews, and selecting top talent for open positions within the team.
- Reduced out-of-stock occurrences with diligent stock control and timely replenishment of merchandise.
MERCHANDISER
JUMP RETAIL SDN BHD
JOHOR BAHRU, JOHOR
03.2009 - 12.2010
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Skills
Operational efficiency
Warehouse management
Scheduling coordination
Operations management
Leadership training
Software
EXCEL/WORK/PPT
Timeline
SALES & OPERATION EXECUTIVE
MARVEL DISTRIBUTION SDN BHD
12.2022 - 04.2025
RECRUITMENT OPETATION EXECUTIVE
JUMP RETAIL SDN BHD
01.2017 - 11.2022
Merchandising Team Leader
JUMP RETAIL SDN BHD
04.2014 - 12.2016
Operator
Yokogawa Engineering Asia Pte Ltd
10.2013 - 03.2014
Merchandising Team Leader
JUMP RETAIL SDN BHD
01.2011 - 08.2013
MERCHANDISER
JUMP RETAIL SDN BHD
03.2009 - 12.2010