Yeap Bee Chew
Proven Ability To Establish And Maintain Excellent Communication And Relationships With Customer. Dedicated To Identifying Customer Needs And Delivering Effective Solutions To All Problems. Hardworking, And Ready To Join My Next Team.
Penang
Summary
Focused Senior Planner adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
31
31
years of professional experience
1
1
year of post-secondary education
Work History
Section Lead ROD & Planning
Ivy Technology
- Successfully setup 2 new projects (Dell ROD & In-Warranty Warehouse and Racking system) in year 2016 & 2018.
- Lead planning team to Manage Dell's OEM to achieve monthly goals of RMA# assignment, Credit claim (RFC), Defective Exchange (RFE) and Defective Repair (RFR).
- Lead planning team to work with DHL hub operation team & DHL IT on daily charge in and dispatch issue encounter.
- Work with DHL Hub Operation team and Dell Operation team to re-solve all the In Transit and System related issues.
- Managing ROD operation and Inventory control.
- Managing Dell In-Warranty operation and Inventory control.
- Conduct and coordinate to arrange resource for Dell ROD & In-Warranty inventory quarterly cycle count and yearly physical count.
- Plan for Repair Schedule for Dell Region TPR Repair Centre - Ivy Penang, Rlogic Johor, Dell's OEM based in China, HK, Australia, USA & Taiwan.
- Work with internal Ivy Penang Operation team on the loading strategy.
- Provide deep dive analysis data and solution to customer upon request.
Senior ROD Planner
Ivy Technology
04.2016 - Current
- Lead planning team to Manage Dell's OEM to achieve monthly goals of RMA# assignment, Credit claim (RFC), Defective Exchange (RFE) and Defective Repair (RFR).
- Lead planning team to work with DHL hub operation team & DHL IT on daily charge in and dispatch issue encounter.
- Work with DHL Hub Operation team and Dell Operation team to solve all the In Transit and System related issues.
- Managing ROD operation and Inventory control.
- Managing Dell In Warranty operation and Inventory control.
- Conduct and coordinate to arrange resource for Dell ROD & In Warranty inventory quarterly cycle count and yearly physical count.
- Plan repair schedule for Dell Region TPR Repair Center - Ivy Penang, Rlogic Johor, Dell's OEM based in China, HK, Australia, USA & Taiwan.
- Work with internal Ivy Penang Operation team on the loading strategy.
- Provide deep dive analysis data and solution to customer upon request.
- Conducted research, gathered information from multiple sources and presented results.
Repair Operation Lead
iQor Technology
08.2013 - 03.2016
- Managed operation function including Receiving, Debug Analysis, Functional Testing, Boxing and Shipping, Scrap, and component salvaging for Dell Notebook and Desktop PCBA repair line.
- Successfully developed and led a top-performing repair team.
- Improved operations through consistent hard work and dedication.
Senior Test Engineer
Jabil AMS
04.2011 - 07.2013
- Lead & coordinate on Dell LCD, Flat Panel test setup for NPI project and sustaining.
- Developed LCD test profile and cable for NPI readiness.
- Control on test accessory and monitor on the part and cable usage.
- Coordinate on tester and equipment maintenance activities, ensure tester in proper working condition to meet daily production schedule.
- Monitor on tester down time, troubleshoot for root cause and improvement action plan.
- Lead & coordinate on test yield improvement and root cause analysis.
NPI Project Manager
FOXCONN
10.2008 - 04.2011
- Lead & coordinate on NPI project (HP Printer) from Proto Build until Mass Production.
- Weekly meeting with customer to update on project status, project timeline and requirement.
- Work with Foxconn tolling team on the mold & tooling readiness schedule.
- Lead & coordinate on build readiness. (fixture/tools, line setup, material, operators, test equipment, WI, etc.)
- Work with IE on the line layout and setup for each stage of NPI build.
- Work with production on the resource for each stage of NPI build.
- Lead & coordinate on all engineering quality improvement & complaint during each stage of NPI Build
- Lead & coordinate on shipping plan.
NPI R&D Engineer
FOXCONN
09.2007 - 09.2008
NPI R&D Engineer
FOXCONN
09.2007 - 09.2008
- Co-work with RD and Production team for new product launching.
- Participation in Proto -> EVT -> DVT -> PVT phase qualification.
- Ensure smooth transition of project from engineering build to mass production.
- Define manufacturing process for each build (Study and specify the test item / method for every station)
- 4M readiness for each build as below:- a) Method - MPR (SOP-Assemble Method / Testing Method) development and release to production. b) Machine - Design and prepare jig for assembly & design test fixture for function test during every build. c) Manpower – Review and arrange manpower according to MFG Process Flow. d) Material – Follow up material status to ensure the schedule implement on time.
- SKU matrix review and internal BOM create and release to production.
- Co-work with operation team on all DFM issued during each build stage then feedback to related member for improvement.
- ECO release and follow up implementation in production.
- Follow up readiness of line setup for every build (Test equipment setting, Jig, test fixture, shop floor control).
- Co-work with team member on each build schedule arrangement.
- Follow up and fulfill customer requirements.
Assistant Test Engineer
Jabil Global Services
08.2006 - 08.2007
- In charge of Intel Mother Board test related issue.
- Control on test accessory and monitor on the part usage.
- Coordinate on tester and equipment maintenance activities, ensure tester in proper working condition to meet daily production schedule.
- Monitor tester down time, troubleshoot for root cause and improvement action plan.
- Enhance tester tracking system for real time triggering and cost saving.
- Monitor on ICT functionality and stabilities.
Assistant Engineer
Jabil Global Services
07.2004 - 07.2006
- In charge of Motorola Mobile debug line.
- Perform aging control to ensure meet customer TAT.
- Monitor technician performance on analysis activities (debug accuracy, debug output & individual performance).
- Coordinate & ensure implementation of MEM & customer requirement.
- Handle Flip Refurbishment project. Manage group of operators & ensure compliance to customer requirement.
- Lead analysis technician for hardcore boards’ clearance.
Technical Specialist
Jabil Global Services
07.2001 - 07.2004
- Lead Cisco RMA project, station at customer site.
- Performed aging control, monitor on technician performance.
- Liaise with customer on daily RMA issue, ECN requirement & TAT.
- Work with IT to develop & enhance on system for process & WIP control.
- Drive for corrective actions by conducting root cause failure analysis.
- Monitor & control on Hardcore Boards & Scrap Boards.
Senior Technician
Jabil Circuit
05.1998 - 05.2001
- Lead on Debug activities (Server & Motherboard).
- Performed troubleshooting on hardcore boards (Server & Motherboard).
Technician
Integrated Device Technology
04.1993 - 04.1998
- In-Charged of IC Burn-In Oven PM activities.
- Troubleshoot Burn-In Oven.
- Troubleshoot Power Supply.
- Troubleshoot on IC Programming Driver boards.
Education
C&G Certificate-Engineering Science & Electronics
Electronic Digital Centre
Penang, Malaysia 03.1992 - 03.1993
Skills
Planning
Microsoft Excel
Microsoft Power Point
Microsoft Power BI
Production tracking
Problem Solving
Lean Management
Accomplishments
- Successfully completed all requirements for the Silver Lean Certification in year 2020.
- Successfully completed new project setup for Dell In Warranty storage and operation in year 2018.
- Successfully completed new project setup for Dell ROD storage and operation in year 2016.
- Successfully completed all requirements for the Bronze Lean Certification in year 2016.
- Successfully completed NPI build for HP Printer (SALSA) and launched the product to mass production in year 2010.
Timeline
Senior ROD Planner
Ivy Technology
04.2016 - Current
Repair Operation Lead
iQor Technology
08.2013 - 03.2016
Senior Test Engineer
Jabil AMS
04.2011 - 07.2013
NPI Project Manager
FOXCONN
10.2008 - 04.2011
NPI R&D Engineer
FOXCONN
09.2007 - 09.2008
NPI R&D Engineer
FOXCONN
09.2007 - 09.2008
Assistant Test Engineer
Jabil Global Services
08.2006 - 08.2007
Assistant Engineer
Jabil Global Services
07.2004 - 07.2006
Technical Specialist
Jabil Global Services
07.2001 - 07.2004
Senior Technician
Jabil Circuit
05.1998 - 05.2001
Technician
Integrated Device Technology
04.1993 - 04.1998
C&G Certificate-Engineering Science & Electronics
Electronic Digital Centre
03.1992 - 03.1993
Section Lead ROD & Planning
Ivy Technology
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