To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Successful Executive with over 7 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Life /General Insurance Agent
YAZID TEO ADVISORY
05.2024 - Current
Increased client satisfaction by providing personalized insurance recommendations and comprehensive policy explanations.
Enhanced customer loyalty with proactive follow-ups on claims processing, addressing concerns promptly and professionally.
Managed a diverse portfolio of clients, ensuring timely renewals and policy adjustments based on individual needs and circumstances.
Achieved top-tier performance rankings consistently by maintaining a strong work ethic and prioritizing client satisfaction above all else.
Designated Compliance Officer
NCM Investment for Money Broking Ltd.
05.2023 - Current
Developed and maintained compliance database, tracking all compliance activities and documents.
Responded to employee inquiries regarding compliance regulations and procedures.
Maintained up-to-date knowledge of current and emerging compliance regulations.
Monitored and assessed compliance risks associated with operational processes and procedures.
Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
Developed comprehensive training programs to increase employee awareness of compliance requirements and expectations.
Developed and maintained system for tracking and reporting compliance violations.
Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
Managed relationships with Labuan FSA, maintaining open lines of communication to ensure transparent operations.
Prepared and submitted regulatory filings in timely manner.
Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
Created and maintained compliant work environment.
Administrative Manager
NCM Investment for Money Broking Ltd.
05.2023 - Current
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Handle licensing matters;
To liaison with trust company and Labuan Financial Services Authority (Labuan FSA)
Provide company secretarial support independently, ensure compliance with the regulatory requirements and other relevant guidelines
Undertake ad-hoc functions and related duties that may be assigned from time to time
General filing of documents and statutory documents
Monthly salary remittance to Bank
Monthly contribution payment to EPF, EIS, & SOCSO
Hold and record petty cash of the Company for Office Used
Fill up any reporting from Labuan FSA such as SMS reporting, UN Sanction list Reporting, MOHA (Domestic list)
To liaise with Trust Company to ensure the submission of Annual License Fee, Annual Fee and Annual Return of the Company to Labuan FSA.
To fill up and records weekly Labuan office’s activities to head officee.
Senior Client Administrator
Kensington Trust Labuan Limited
08.2020 - 04.2023
Update and maintain as well as take custody (if applicable) of all relevant statutory records, books, forms and documents by ensuring all documents are updated and being stored in ViewPoint for data integrity.
General administrative work and filing of documents.
Ensure progress of all tasks is updated in the individual monitoring list.
Handling of applications, registrations and filings with various government agencies on behalf of clients.
To advise clients on matters related to annual compliance to ensure service delivered to clients are up to certain standards with supervision.
Undertake special assignments, ad-hoc functions and related duties assigned from time-to-time.
Trust Executive
IFS Trust Labuan Limited
08.2017 - 07.2020
Provide company secretarial support to clients independently, ensure compliance with the regulatory requirements and other relevant guidelines
Responsible for a portfolio of clients’ entities
Working with the team manager and other support teams in achieving high delivery standards
Undertake ad-hoc functions and related duties that may be assigned from time to time
Education
Bachelor of Arts - Business Administration
Curtin University
Miri, Sarawak
03.2013 - 12.2016
Skills
Networking capabilities
Customer follow-up
Customer Service
Operations Management
Client Relations
Software
Word & Excel
Languages
English, Mandarin, Bahasa Melayu
Native language
Certification
Currently possessing with MAISCA and left 2 more papers to complete the certification
Timeline
Life /General Insurance Agent
YAZID TEO ADVISORY
05.2024 - Current
Currently possessing with MAISCA and left 2 more papers to complete the certification