YAU ONG KEI MINDY
BECHELOR BANKING AND FINANCE
SELANGOR,14
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
3
3
Languages
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Account Executive
Wealth SP2U Sdn Bhd
Kuala Lumpur, W.P. Kuala Lumpur
12.2020 - Current
- Prepared monthly reports, including payment and account reconciliations and financial statements.
- Liaised between account holders and various departments.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Managed payroll operations for team of 18 employees.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Created and executed account strategies to present services to key decision makers.
Account Executive
Special Steel & Alliance Sdn Bhd
Kuala Lumpur, W.P. Kuala Lumpur
07.2018 - 12.2020
- Prepared monthly reports, including payment and account reconciliations and financial statements.
- Liaised between account holders and various departments.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Education
Bachelor of Banking And Finance - Banking And Finance
University Tunku Abdul Rahman College
Setapak, Kuala Lumpur 06.2016 - 05.2018
Diploma in Banking And Finance Studies - Banking And Finance
University Tunku Abdul Rahman College,
Setapak, Kuala Lumpur 06.2014 - 05.2016
Skills
Written and verbal communication
Account management
Accounting Bookkeeping
Account servicing
Leadership
Critical thinking and problem solving
Timeline
Account Executive
Wealth SP2U Sdn Bhd
12.2020 - Current
Account Executive
Special Steel & Alliance Sdn Bhd
07.2018 - 12.2020
Bachelor of Banking And Finance - Banking And Finance
University Tunku Abdul Rahman College
06.2016 - 05.2018
Diploma in Banking And Finance Studies - Banking And Finance
University Tunku Abdul Rahman College,
06.2014 - 05.2016