Yasodha/ Yashodharra Ananthamani
Kajang
Summary
Results-driven Project Manager experienced in Portfolio and Program Management, Compliance, and Governance within Government and Commercial sectors. Delivered successful project lifecycles by leveraging advanced PMI methodologies to optimize team performance and drive organizational change. Committed to fostering effective team relationships and inspiring peak performance.
Overview
16
16
years of professional experience
2040
2040
years of post-secondary education
Work History
Business Operations, Project Manager
Hewlett Packard INC
Damansara
10.2025 - Current
- Directed end-to-end delivery of CMO 360 platform, streamlining business operations and enhancing reporting for marketing team.
- Managed project scope, timelines, and resources, ensuring on-time and within-budget delivery.
- Coordinated cross-functional teams (Business Unit, Account Management, IT, Compliance) to achieve seamless integration and adoption.
- Delivered status reports and communicated with stakeholders, maintaining transparency and alignment throughout project lifecycle.
- Implemented SOX 404 -compliant processes, including financial tracking, audit-ready documentation, and change management approvals, RACI, and measurable ROI.
- Developed and maintained risk management strategies, mitigating operational and regulatory risks.
- Conducted quality assurance and compliance testing before go-live, ensuring adherence to SOX 404 governance standards.
Portfolio Management Manager
Malaysia Aviation Group
11.2024 - 03.2025
- Facilitate IT governance frameworks to ensure compliance with aviation industry regulations (e.g., CAAM, IATA, ISO 27001, PDPA, GDPR).
- Organize and manage the Technology Steering Committee (TSC), ensuring regulatory alignment in IT projects and policies.
- Ensure audit readiness, aligning IT governance processes with regulatory compliance frameworks.
- Successfully aligned IT projects with compliance frameworks, reducing regulatory risks.
- Enhanced audit preparedness, ensuring governance processes met aviation and cybersecurity standards.
- Strengthened IT governance by improving meeting structures, policy documentation, and compliance reporting.
- Maintain the IT Capacity Reporting Matrix (CAP) to track governance adherence across IT infrastructure, security, and operations.
- Track endorsement and approval processes for IT initiatives, ensuring adherence to governance protocols.
- Hosted weekly IT governance reviews to align IT Group Procurement (IT GP) and IT Business Procurement (ITBP) with new initiatives and compliance requirements.
- Liaise with C-level executives and key stakeholders with Reporting line managers (GCSO, GCHCO, COO, etc.) to align IT governance with corporate strategies.
- Coordinate with Procurement, audit, and compliance teams to ensure adherence to aviation IT governance frameworks.
- Provided governance reports and updates to executive leadership and regulatory bodies to ensure transparency in compliance tracking.
- Streamlined approval processes, reducing endorsement delays through structured governance.
- Adhered to all regulatory standards, improving security, compliance, and performance metrics.
Project / Program Management, Manager
CIMB Bank Consumer Banking (Avensys)
08.2023 - 03.2024
- Proactively identified risks and recommended mitigation plans to program and project stakeholders.
- Facilitated communication to ensure completion of key program and project milestones.
- Managed operations of the IT Change Management Process, covering planning, risk assessment, and approval of RFC from CAB and Business Units, while communicating change implementations to minimize disruption to business operations.
- Collaborated with Change Requestor on Post Implementation Report (PIR) and chaired meetings with the Change Advisory Board and Post Implementation Review Forum.
- Identified improvement initiatives to enhance daily operations of CR and provided change management summaries/reports.
- Defined roles and responsibilities clearly to enhance accountability within the team.
- Review Request For Change (RFC) Documentation to ensure compliance with IT Change Management Process prerequisite requirements are met.
- Host & Monitor successful Demo between Rubik System Analyst, BU & Infosys.
- Report on a weekly call to C level on status of scripting and execution timeline.
Portfolio Management, Manager
Standard Chartered Bank (Global Banking Services)
12.2021 - 07.2023
- Demonstrated strong understanding of Agile methodologies and JIRA software to support transition efforts at the bank.
- Implementing the new Ways of working. Transformation of Waterfall methodology to Agile methodology. (Scrum practices)
- Coordinated with stakeholders to create integrated processes across multiple service components.
- Process Improvement and identifying gaps of current programme process approach. Addressing to scrum master and coming up with fit-gap analysis roadmap.
- Planning & tracking & of various deliverables for the team, accounting, customer.
- Experience in PMO activities– budget forecasting, milestone tracking, forecast sheets.
- Monitored management processes and provided recommendations to enhance effectiveness.
- Attending management reviews, addressing key action items, their circulation and tracking to closure (SDLC of programme).
- Weekly coordination with C level Senior management on trade-off and refinement forum (monthly).
- Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality.
ERP Project Manager (Onsite)
Ramco Systems Limited
06.2019 - 12.2021
- Onsite Project Manager - Creation of detailed Project Plan with close consultation with Kalog Project Manager / Business Owner.
- Assisted in planning, executing, monitoring, and closing projects to align with committed milestones.
- Managed revenue, scope deviations, and risks throughout project lifecycle.
- Work in concert with Business Sponsors and Analysts, Development Team and QC Testing Team throughout the Project life cycle.
- Monitor billings, invoicing, milestones and project profitability.
- Guided stakeholders in implementing deliverables, project concepts, and schedules to ensure alignment with project goals.
- Identify and apply improvements for processes, implementation and methodology.
- This covers all aspects of the project including identifying stakeholders, communication & escalation processes, Detailed Transition Plan.
Program Manager (PMO)
Royal Malaysian Customs Department (RMCD) Brinfo Sdn Bhd
09.2017 - 05.2019
- Defined and detailed requirements for the Enterprise Data Warehouse.
- Integration with the EDW team upon work in progress to coordinate and plan on predicted milestone for critical deployment phase.
- Deployment: Prepare and deploy the approved Release of uCustoms system in the production environment and ensure the system is available and accessible for pilot run.
- Facilitated engagement programs with internal and external stakeholders to enhance collaboration and alignment.
- Provided operation and support services for incidents and problems in the production environment.
- Coordinate Deployment planning activities with Program Manager in support of New Product Introduction/Services (NPI/NPS) builds (Stakeholder).
- Notified NPI/NPS Lead of materials issues impacting business commitments and coordinated with materials team for timely resolution.
- Ensure the timely delivery of complete and accurate materials kits - including expediting late/last minute parts and their delivery to the assigned site.
- Identified and communicated component lead-time issues, guiding resolution process and expediting critical parts during NPI/NPS UAT phase.
Project Manager
International Business Machine (IBM) Malaysia
08.2014 - 09.2017
- Coordinated escalation and resolution of major service issues, ensuring timely response and effective resolution.
- Reported critical outages to management and business partners until resolution, including regular updates on application status and relevant metrics.
- Allocated subject matter experts to effectively resolve technical problems and incidents.
- Prioritize issues raised and resolve according to SLAs.
- Developed relationships with business community and C-level service providers to enhance collaboration and service delivery.
- Acted as subject matter expert for server and infrastructure deployment and decommissioning in SAP.
- Interact with infrastructure, release management, change management, QA, DBA and application teams.
Business Analyst (PMO) Contract Management Specialist
International Business Machine (CIC) Malaysia
08.2014 - 05.2016
- Facilitated initiation and steady state phases of contract life cycle, ensuring alignment with project goals.
- Advised Project Executives (PE), Opportunity Owners (OO), and business line on business terms and conditions of contracts and related audit and compliance issues.
- Applied project management techniques and client environment knowledge to resolve complex issues and maintain contract process functionality.
- Acquired expertise in SOX 302 compliance, SAP systems, ERP solutions, and CRM tools to support contract management.
Project Admin & Reporting Senior Analyst (PMO)
Shell Business Service Centre
09.2012 - 07.2014
- Ensured business continuity during transition to ITSO delivery model.
- Initiated infrastructure projects and programmes to align with strategic objectives.
- Oversaw infrastructure project delivery, ensuring adherence to delivery measures and budget through proactive assurance on key projects.
Accounts Management Executive (Project Management)
S5 Systems (MDec)(MSC)
05.2010 - 08.2012
- Managed and cultivated client accounts, identified potential needs and proposed tailored solutions to enhance client satisfaction.
- Developed and maintained strong relationships with customers and partners, contributing to high satisfaction levels and repeat business.
- Collaborated with Project Management Office and technical team to create proposals, presentations, and demos that effectively addressed client objectives.
- Coordinated team efforts and contributed to the completion of such proposals with minimum supervision.
- Established strong relationships with government sectors and client personnel through regular communication and collaboration.
- Demonstrated ability to work independently on projects while also collaborating effectively with team members.
- Engaged actively in team meetings and activities to foster a collaborative team environment.
- Project: 6P Project for Home Ministry and Immigration (ERP CRM).
Education
M.D. - Project Management
HELP UNIVERSITY
Damansara 11-2028
BBA - Media Innovation and Management
Multimedia University Malaysia (MMU)
Cyberjaya, Malaysia 04.1999 - 04.2012
Skills
- Project Management System (PGMP, PRT,MPP,JIRA ADO,ALDEA,DEVOPS)
- Project Scheduling & Monitoring
- Program Management
- Portfolio Management
- Scope Management
- Risk management: CRA,RAM,BRAM,GRAM
- KPI metric valuation
- Weekly Status Reporting
- Milestone & Deliverables planning
- Resource allocation
- Governance and Contract Management
- Business KPI METRIC Evaluation
- Enterprise resource Planning
- Project lifecycle (SDLC)
- Agile/hybrid & waterfall methodologies
- SAP SDLC/ FICO/MM
- Data Quality Validation
- Vendor Management
- Stakeholder Engagement & Negotiation
- Client Engagement
- Account Management
- Business Adoption & Prioritisation
- Corporate communication
- Interprocess Mapping Coordination
- Cross-functional collaboration
- People Management
- Financial for forecasting
- Budget forecasting
- Operations review
- Team coordination
- Business operations expert
- Business operations leadership
- Ramp operations proficiency
- Cross Cultural Behaviour
- Organizational behavioural
- IT governance & Compliance
- Project App Development Reporting
- Artefacts Repository standards
- Agile methodology
- Budget forecasting
- Agile methodology
Affiliations
- Puteri Wanita (MIC) Zon Hulu Kelang
- Unicef and WWF Member
- Faculty of Management Club, Member, Public Relation Division (2008-2009)
- Peer Club, Member(2007-2009)
- Convocation Festival 2005, Assistant Director, Business Bureau (August 2005)
- Multimedia University Prom Night, Working Committee, Public Relation Division (July 2009)
- Multimedia University Career Fair, Representative, Public Relation Division (March 2009)
Languages
English
First Language
Malay
Advanced
C1
Tamil
Upper Intermediate
B2
Sinhalese
Beginner
A1
Timeline
Business Operations, Project Manager
Hewlett Packard INC
10.2025 - Current
Portfolio Management Manager
Malaysia Aviation Group
11.2024 - 03.2025
Project / Program Management, Manager
CIMB Bank Consumer Banking (Avensys)
08.2023 - 03.2024
Portfolio Management, Manager
Standard Chartered Bank (Global Banking Services)
12.2021 - 07.2023
ERP Project Manager (Onsite)
Ramco Systems Limited
06.2019 - 12.2021
Program Manager (PMO)
Royal Malaysian Customs Department (RMCD) Brinfo Sdn Bhd
09.2017 - 05.2019
Project Manager
International Business Machine (IBM) Malaysia
08.2014 - 09.2017
Business Analyst (PMO) Contract Management Specialist
International Business Machine (CIC) Malaysia
08.2014 - 05.2016
Project Admin & Reporting Senior Analyst (PMO)
Shell Business Service Centre
09.2012 - 07.2014
Accounts Management Executive (Project Management)
S5 Systems (MDec)(MSC)
05.2010 - 08.2012
BBA - Media Innovation and Management
Multimedia University Malaysia (MMU)
04.1999 - 04.2012
M.D. - Project Management
HELP UNIVERSITY
References
- Karthikeyan, Staff, Program Director, Ramco Systems, 917338877664
- Bourcha, Staff, Manager, Cimb Bank, 01162056047
Resume Summary
Manager, Programme cum Project, Portfolio/Project /Program Management Operations, Compliance & Governance in Application /Infrastructure Development Environment, Bachelor of Multimedia, Media Innovation and Management, Hons, Masters of Project Management, Ongoing, PMI Accredited, 14 years
Personal Information
- Available: Immediate
- IC Number: 860525-56-5902
- Gender: Female
- Nationality: Malaysia
Skills
>5, Advanced, >5, Advanced, >5, Advanced, >5, Advanced, 4, Intermediate, 4, Intermediate, >5, Advanced, >5, Advanced, 4, Advanced, >4, Advanced, 5, Advanced, >5, Advanced, 10, 10, 10, 10, 9, 7
Possess Own Transport
Yes
References
- Karthikeyan, Staff, Program Director, Ramco Systems, 917338877664
- Bourcha, Staff, Manager, Cimb Bank, 01162056047
Resume Summary
Manager, Programme cum Project, Portfolio/Project /Program Management Operations, Compliance & Governance in Application /Infrastructure Development Environment, Bachelor of Multimedia, Media Innovation and Management, Hons, Masters of Project Management, Ongoing, PMI Accredited, 14 years
Personal Information
- Available: Immediate
- IC Number: 860525-56-5902
- Gender: Female
- Nationality: Malaysia