YASAGI VIJAYAN
Summary
Analytical and strategic CARE GIVER with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations. Caring Nurse with 20 years of experience in diverse healthcare organization working with MEDICAL SURGICAL ,OUT PATIENT DEPARTMENT patients. Adept at introducing detailed care plans and coordinating patient care through interdisciplinary collaboration. Demonstrated expertise in physical, psychosocial, developmental and educational aspects of nursing care for MAJOR SURGERY patients and families. Hardworking Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CLINIC ASSISTANT AT HEPATOBILIARY AND PANCREATIC SURGEON position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
NURSE AT ENT CLINIC (PART TIME)
ENT SPECIALIST S.SUBRA PUCHONG
07.2018 - Current
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Assisted patients in performance of routine recovery and mobility exercises, providing support when getting in and out of bed as well as walking and stretching.
- Came up with treatment plans and communicated with patients about options, medications and self-management.
- Met with and patients to discuss and distribute information on health maintenance and disease prevention.
- Educated patients and families on diagnosis, neurological conditions and processes, treatments and expected outcomes.
- Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
- Managed care from admission to discharge.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Managed patients recovering from medical or surgical procedures.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
CLINIC ASSISTANT CUM CUSTOMER SERVICE
SUNWAY MEDICAL CENTRE( DR SHAHARIN SHAHARUDDIN)
09.2001 - Current
- Helped front desk staff register and process patients.
- Assisted with documenting clinic activities and updated medical records.
- Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
- Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.
- Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
- Contributed to clinic safety through proper handling and disposal of sharps, chemicals, and other hazardous materials in accordance with established guidelines.
- Facilitated efficient patient flow by coordinating appointments, handling insurance verifications, and processing referrals in a timely manner.
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Assisted medical professionals in administering treatments, ensuring a safe and comfortable environment for patients.
- Supported clinicians with diagnostic testing preparation, providing assistance during examinations when necessary.
- Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
- Contributed to a positive work atmosphere through effective teamwork and collaboration with clinic staff members.
- Expedited insurance claim processing by proactively verifying coverage details before services were rendered at the clinic.
- Increased patient satisfaction levels through active listening skills, empathy, and prompt resolution of concerns or issues that arose during visits.
- Provided compassionate care to patients, addressing concerns and answering questions to ensure satisfaction and understanding of treatment plans.
- Reduced wait times by swiftly completing administrative tasks such as data entry, billing procedures, and prescription refills.
- Replenished spaces with fresh linens for clinic use.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient spirometry.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
PROMOTER AT PHARMACY (PART TIME)
FIRST CARE PHARMACY KOTA KEMUNING
10.2015 - 06.2018
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Boosted product sales by demonstrating product features and benefits during promotional events.
- Supported social media marketing efforts by sharing live updates from promotional events on company''s platforms.
- Maintained accurate records of promotions, inventory levels, and event outcomes for future analysis and improvement efforts.
- Assisted in planning promotional events to ensure seamless execution and maximum impact on target audience.
- Collaborated with event organizers to create engaging promotional materials and strategies.
- Motivated team members to meet and exceed sales targets.
- Worked with team to achieve sales goals for products.
- Assisted customers with product selection based on individual needs and preferences.
- Educated customers on product features and answered questions regarding product use.
- Maintained clean, organized and professional work environment.
- Greeted customers warmly and pleasantly answered inquiries.
- Increased sales by effectively communicating product benefits.
- Established and maintained positive relationships with customers.
- Maintained knowledge of current promotions and product features.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Communicated product value, quality, and style to educate and entice potential customers.
- Maintained accurate records of promotional events and customer interactions.
- Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
Education
High School Diploma -
PUSAT PROFESSIONAL KLANG UTAMA COLLEGE
Klang, Selangor, Malaysia01.2022
Skills
- Patient Care
- Direct Patient Care
- Patient Education
- Clinical Documentation
- Patient Assessment
- Patient Management
- Compassionate Care
- Family Education
- Healthcare ethics
- Wound Management
- Surgical care
- Emergency Care
- Care plan implementation
- Mental health care
- Home Health Care
- Treatment Planning
- Tracheostomy Care
- Palliative Care
- Maternal-Newborn Care
- Referral Generation
- Patient Assessments
- Patient Monitoring
- Compassion and Empathy
- Taking vitals
- Collecting vitals
- Patient care planning
- Team Coordination
- Wound Care
- Relationship Building
- Patient Counseling
- Professional Bedside Manner
- Complex Problem-Solving
- Care Planning
- Intake and discharge
- Mobility Assistance
- Care Plan Development
- Medical assessment
- Patient Relations
- Oxygen saturation standards
- Procedure preparations
- Emotional awareness
- EMR Systems
- Emergency Response
- Personal care needs
- Long-Term Care
- Patient Check-Ins
- Proper catheter insertion/removal
- Patient Discharge
- Physical assessments
- Health screening
- Home visits
- Appointment Scheduling
- Medical Recordkeeping
- Home care
- Chart updating
- Medical Screening
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Research - Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
Certification
BASIC EXPERIENCE HELPING DOCTOR PREPARING INSTRUMENTS FOR PROCUDURE
HANDLING WITH MEDICATION
EDUCATE PATIENT ON METHOD OF USING NASAL SPRAY AND TAKING MEDICATION
APPOINTMENT
PHONE CALLS
CLEANING
HEARING TEST
BONE TEST
ORDERING MEDICATION
COOKING,SINGING,BADMINTON.JOGING
WHILE IM ON LEAVE LOVE TO DO COOKING ON VEGETERIAN DISH
DURING COOKING LOVE TO SING SONG ONE OF MY FAVOURITE THINGS I USED TO IT
PLAYING BADMINTON DURING OFF DAY AT LEAST ONCE AWEEK
JOGING TO KEEP MYSELF CONFIDENT AND FRESH UP MYSEF
ALMOST EVERY NIGHT IM GOING FOR JOGING AFTER MY HOUSE WORK
Additional Information
IM DOING FLOWER BOUQUET
HONESTLY I LOVE TO MOTIVATES THOSE PEOPLE NEEDS MORAL SUPPORT
WHAT IS SO SPECIAL ABOUT ME I DONT GIVE UP ON MYSELF VERY EASILY AND I DONT LIKE TO SEE
OTHERS TO LOSE HOPE TOO WILL ENCOURAGE ALL OUR PATIENT
KEEP LEARNING AND KEEP GROWING WITH MY EVERY SKILLS AND EXPERIENCE
Languages
English, Malay, Tamil
Native language
English
Proficient
C2
Timeline
NURSE AT ENT CLINIC (PART TIME)
ENT SPECIALIST S.SUBRA PUCHONG
07.2018 - Current
PROMOTER AT PHARMACY (PART TIME)
FIRST CARE PHARMACY KOTA KEMUNING
10.2015 - 06.2018
CLINIC ASSISTANT CUM CUSTOMER SERVICE
SUNWAY MEDICAL CENTRE( DR SHAHARIN SHAHARUDDIN)
09.2001 - Current
High School Diploma -
PUSAT PROFESSIONAL KLANG UTAMA COLLEGE
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