Yap Lai Sze

• Assist in 62 supermarket outlet of consignment on imported chill product.
• Assist in documentation and closing of account.
• Follow up ad hoc job by finance manager.

• Acted as the main contact between LHDN officers, audit offices, clients, and tax agents.
• Reviewed and clarified tax issues before raising them to the tax agent.
• Handled tax filings and submissions for 215 Sdn Bhd companies, 30 partnerships, and 80 sole proprietors.
• Managed and updated tax records for the licensed tax agent.
• Liaised with LHDN during tax audits and account checks.
• Responded to letters or requests from government officers on behalf of clients and auditors.
• Shared official government updates with clients and internal teams.
• Responsible for submitting CP204, CP500, and official letters to LHDN.

Conducted market research to identify best-selling and underperforming fashion ranges tailored to Malay and Chinese consumer segments.

• Assisted in planning and adjusting product selections to meet local market demand and consumer preferences.
• Managed wholesale operations at a larger scale, coordinating with both local and international buyers to support sales volume and delivery timelines.
• Supported retail operations on a smaller scale, including cashier duties and visual merchandising to improve customer experience and sales performance.
• Keep track current stock level of fashion goods.
  Liaise with logistics and schedule receive date and delivery date.
• Keep a record of all new stocks and communicate with 15 branches of sales associates. Tab in the new business lead.

• Generated new business through targeted marketing initiatives and strategic planning within the chemical and agricultural sectors.
• Contributed data-driven insights for decisions on pricing, packaging, distribution, and market strategy for new product launches.
• Engaged with potential clients across telephone, email, and in-person meetings, building a solid pipeline across Southeast Asia.
• Negotiated and secured long-term contracts with new clients, expanding presence in the assigned territory.
• Increased client base by identifying new opportunities and nurturing strong relationships with key stakeholders.
• Gained exposure to the raw materials supply chain and manufacturing processes, enhancing product knowledge and credibility.
• Successfully collaborated with Uncle Rani Organic Chicken Farm, supporting growth in the sustainable food sector.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Maintained personnel records and updated internal databases to support document management.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.
• Improved employee productivity with effective time management strategies for daily tasks.
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.
• Managed human resources functions, including team-building.