Yap Gina
Johor Bahru
Summary
Driven Sales Representative with knack for building strong client relationships and exceeding sales targets.
Overview
7
7
years of professional experience
Work history
Unit Trust Consultant
Public Mutual Berhad
Johor Bahru, Johor
07.2021 - Current
- Managed diverse portfolio of clients providing tailored finance advice.
- Maintained up-to-date knowledge about market trends, ensured informed advice to clients.
- Educated and guided customers to achieve individual retirement savings goals.
- Promoted to Agency Supervisor in 3 months.
- Million Ringgit Producer of year 2023 and 2024.
Cabin Crew
Qatar Airways
Doha, Qatar
04.2018 - 06.2021
- Contributed to high customer satisfaction levels via exceptional interpersonal skills and attention to detail during in-flight services delivery.
- Collaborated effectively with other crew members to provide seamless service, improving overall flight experience.
- Fostered good relationships with passengers from diverse cultural backgrounds promoting an inclusive atmosphere onboard.
Education
Diploma of Mass Communication - Journalism
Han Chiang University College of Communication
Penang 09/2014 - 03/2017
High School -
SMK Taman Johor Jaya 2
Johor Bahru 01/2009 - 12/2013
Skills
Technical Skills
- Microsoft Word, Excel, Power Point
- Social media marketing
- Copywriting
Soft Skills
- Communication skills
- Public speaking
- Problem-solving
- Public Relations
- High efficiency
Languages
Chinese (Mandarin)
Native
English
Fluent
Malay
Advanced
Timeline
Unit Trust Consultant
Public Mutual Berhad
07.2021 - Current
Cabin Crew
Qatar Airways
04.2018 - 06.2021
Diploma of Mass Communication - Journalism
Han Chiang University College of Communication
09/2014 - 03/2017
High School -
SMK Taman Johor Jaya 2
01/2009 - 12/2013