Yanti Mohd Sidek

-Prepare customer shipments delivery plan

- Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries.

- Prepare documentation (SI, BL, ROT, DO)

- Submit pre-alert to agent before shipment arrived destination

- Attend to customer’s enquiries / request and feedback.

-To coordinate and monitor for import & export shipments, transportations, and custom clearance

- Submit Manifest (K4)

- Submit VGM

- Monitor and update containers through the port system

- Creating shipment jobs and billings using company's QBridge System.

• Calculated proper weight distribution to arrange picked items on pallets
• Staged completed pallets at assigned dock doors for shipment or load on to trailers
• Worked with team members to support process improvements and cost reductions
• Liaised with carrier representatives to respond to changes in shipping plans
• Drafted documents such as Invoice and packing list
• Worked with the carrier representatives to arrange shipments and resolve issues
• Recorded data on stock items, customer orders and work assignments to maintain detailed records
• Picked orders by selecting items from warehouse inventory, following to-pick list from WMS
• Inventoried and organized supplies to determine ordering needs
• Quoted prices to customers and coordinated service delivery
• Handled personnel problems and complaints to restore harmony to workforce and improve teamwork
• Examined incoming freight to determine most effective handling and loading method.

• Prepared purchase orders and reviewed requisitions for goods and services
• Maintained computerized and manual records of purchased items, deliveries, costs, product performance and inventories
• Worked with suppliers to expedite deliveries, resolve shortages and manage other routine or complex issues
• Prepared purchase orders to meet requests of different internal departments and sent copies to relevant suppliers
• Monitored changes affecting supply and demand, tracking price trends and market conditions
• Identified inventory issues and coordinated resupplies to keep levels within optimal minimum and maximum benchmarks.

• Prepare BL, Submit Booking with liner
• Prepared order sheets and sent out invoices and statements for payments due
• Processed orders and coordinated delivery schedules to meet customer needs
• Prepared and processed forms to change customer service levels
• Completed calls and followed scripts to maintain good call control.

• Arranging the movement of goods and flow of paperwork to ensure Customs clearances are obtained quickly and deliveries are made in good time
• Prepared import documentation in compliance with customs requirements, helping customers quickly receive goods
• Calculated the correct tariffs and duties and paid off amounts for customers shipping goods from international locations
• Communicated by email, fax and phone to provide information on available services, shipping and cargo bookings
• Kept clients informed of paperwork, fees and delivery estimates for maximum service and satisfaction
• Calculated freight and postal rates and documented shipment costs in detail
• Tracked shipments and proactively resolved delivery problems on behalf of customers.