Xhee Liang Goh

Led team to conduct research on TMT sector to identify unicorn startups for J.P. Morgan

• Led team of 3 consultants identified and recommended 8 startups with great potential as investment targets

• Provided consultation to 8 startups, resulting in optimized product deck, pitch and interview approach

Acted as Product Owner and worked with both product engineers and Actuaries to develop new product

• Spearheaded and implemented an onboarding practice, resulting 40% reduction in resource turnover

• Resolved resources crisis by actively assuming product engineer role for 4 sprints, ensuring timely delivery

• Managed and prioritized the product backlog, resulting in completing project 15-20% ahead of schedule

• Contributed on develop new product feature to corporate client, increasing project revenue by $ 250,000

Derived insight and work with product team in ad-hoc projects to improve adoption, sign and conversion

• Extracted actionable insight to boost signup and conversion rate by 10% and 12% via SQL data analytics

• Collaborated with cross-functional team on various initiatives, yielding 30% improvement in revenue

• Outperformed peers and achieved promotion Junior level to Mid-level within 3 months of employment

• Aided product team to develop new feature, increasing identified target user’s product adoption by 15%

Acted as internal business consultant and work with external consultant to provide business solution

• Supported C-suite analyze company business data and identified root causes of business underperformance

Collaborated with system engineer to identify issue and develop business rules to fine tune system algorithm

• Resolved root causes of error data, resulting data processing efficiency and accuracy and by 15% and 95%

• Mentored 2 junior analysts to become independent contributor, expediting the project progress by 10%

• Achieved 100% customer satisfaction for 4 quarters via effective problem-solving and project management

Conducted market research and identified target customer segment to develop tailored marketing strategy

• Drove 15% revenue growth through using data analytics to target market identification and segmentation

• Boosted 25% communities’ growth and 300% publicity growth through social media marketing execution

• Cooperated with customer support to engaged customer, leading to 30% increase in program enrolment