Oracle
Xiao Jing Yong
Data Analyst | System Analyst
Kuala Lumpur - 55300
Summary
Proven Data Analyst with a track record of enhancing user experiences and optimizing performance at UOB Innovation Hub 2. Skilled in SQL and analytical problem-solving. My work includes developing technical documentation and leading rigorous testing procedures to drive efficiency and accuracy in decision-making processes.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Data Analyst | System Analyst
UOB Innovation Hub 2
10.2023 - Current
- Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
- Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
- Assessed business requirements to create focused solutions.
- Implemented rigorous testing procedures to ensure optimal performance and minimize errors in software applications.
- Enhanced user experience through the implementation of interface updates and usability improvements.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Communicated and explained business requirements to team members to understand and implement functional demands.
Logistic Data Analyst Intern
Keysight Technologies Malaysia Sdn Bhd
03.2023 - 09.2023
- Designed Power BI Dashboard to monitor and provide visual representations of key metrics for easy assessment.
- Assisted in Warehouse Automation Project by collaborating with cross-functional teams to gather and analyze requirements.
- Collaborated closely with warehouse and operation teams to understand their needs and challenges, incorporating their feedback into the design and implementation of the Power BI Dashboard, Power Apps, and Power Automate.
- Optimized SQL queries for faster processing times, increasing overall productivity within the team.
- Utilized various professional statistical techniques and maintained large databases to collect and analyze data from partners and customers.
Education
Bachelor of Science - Computer Science (Data Science)
04.2001 -
- CGPA: 3.84
- Dean's List (8 semesters)
- Intellectual Property Corporation of Malaysia (MyIPO) 2023 for Project Source Code
Sijil Tinggi Persekolahan Malaysia (STPM) - Physics
04.2001 -
- CGPA: 3.42
Skills
Data Analysis
Software
BI Tools
Microsoft Word, Excel, Visio
Github
Jira
Figma
Languages
English, Chinese (Mandarin), Malay
Native language
English
Upper intermediate
B2
Chinese (Mandarin)
Upper intermediate
B2
Malay
Intermediate
B1
Certification
Huawei Certified ICT Associate (HCIA) in Artificial Intelligence (AI)
Timeline
Data Analyst | System Analyst - UOB Innovation Hub 2
10.2023 - Current
Intellectual Property Corporation of Malaysia (MyIPO) 2023 for Project Source Code
08-2023
GCPBoleh Season5 2023
08-2023
Logistic Data Analyst Intern - Keysight Technologies Malaysia Sdn Bhd
03.2023 - 09.2023
Huawei Certified ICT Associate (HCIA) in Artificial Intelligence (AI)
04-2022
Universiti Malaysia Sabah - Bachelor of Science, Computer Science (Data Science)
04.2001 -
SMK (L) Methodist, Kuala Lumpur - Sijil Tinggi Persekolahan Malaysia (STPM), Physics
04.2001 -
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