Overview
Work History
Education
Skills
Personal Information
Timeline
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WONG XUE LI

WONG XUE LI

TELESALES / CUSTOMER SERVICE
Kuala Lumpur

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Telesales Representative

UTS SDN BHD
4 2018 - 9 2018

Salary 2500 + Commission RM200-2500++

  • Contacting potential or existing customers to inform them about a product or service using scripts
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales
  • Enter and update customer information in the database
  • Handle grievances to preserve the company's reputation
  • Keep records of calls and sales and note useful information.

Customer Service Sales Representative

MYCN Technology Magamemt Sdn Bhd
10.2018 - 10.2023

Salary RM3500 + Commission RM2500-20000++

  • Responding promptly to customer inquiries
  • Processing orders, forms, applications, and requests
  • Identify and assess customers' needs to achieve satisfaction
  • Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease
  • Keeping records of customer interactions, transactions, comments, and complaints.

Telesales Executive

Macro Market
12.2023 - 04.2024

Salary 4500 + Commission RM100-15000++

  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

SMJK CHUNG HUA KUALA PILAH, NEGERI SEMBILAN
01.2012 - 04.2016

LEVEL 2 LCCI DIPLOMA IN ACCOUNTING

MATC ACADEMY
04.2017 - 05.2018

Skills

Computer software savvy

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Personal Information

  • Date of Birth: 10/07/99
  • Nationality: Malaysia

Timeline

Telesales Executive

Macro Market
12.2023 - 04.2024

Customer Service Sales Representative

MYCN Technology Magamemt Sdn Bhd
10.2018 - 10.2023

LEVEL 2 LCCI DIPLOMA IN ACCOUNTING

MATC ACADEMY
04.2017 - 05.2018

SMJK CHUNG HUA KUALA PILAH, NEGERI SEMBILAN
01.2012 - 04.2016

Telesales Representative

UTS SDN BHD
4 2018 - 9 2018
WONG XUE LITELESALES / CUSTOMER SERVICE