Wong Qi Xuan Desmond

Appointed as the representative for Dpstar Dynamic Solutions, with a focus on the Danfoss inverter (VFD) product line.

• Specialized in automation solutions for a wide range of applications, including pumps, fans, conveyors, mixers, and packaging systems.
• Collaborated with OEMs and end-users to deliver technical consultations and develop tailored VFD solutions that meet specific operational requirements.
• Formulated niche market strategies and provided comprehensive pre- and post-sales technical support to ensure solution effectiveness and customer satisfaction.

• Surpassed annual sales target in 2024, showcasing strong sales acumen, strategic account management, and exceptional customer relationship-building skills.
• Delivered technical consultation on thermal control systems, electric heaters, and custom-built control panels, offering expert guidance to optimize client operations.
• Collaborated closely with clients to design and customize automation systems aligned with specific industrial needs and performance goals.

• Provided exceptional technical support, addressing client concerns and ensuring their needs were met.
• Designed, engineered, and implemented advanced heat process control panels and systems, enhancing operational efficiency, precision, and reliability in mission-critical industrial applications.
• Temperature Maintenance Systems: Engineered and implemented precise thermal control systems to support stable and efficient industrial processes.
• On-site engineering support and in charge of the company’s technical products’ sales. Have been involved in several major projects including Petronas, Sony, Sunway Pyramid ,Velocity , Monash, CIMB, Top Gloves, Nestle & Dutch lady

• Oversaw backend sales operations, including payment collection, invoice processing, and shipment coordination to ensure smooth order fulfillment.
• Maintained accurate inventory control, contributing to improved operational efficiency and reduced stock discrepancies.
• Demonstrated strong communication skills, both verbal and written, to effectively support customer service and cross-functional collaboration.