Wong Kwee Jing

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

• Proactively interact with customers to recommend products that best suit their tastes, interests and needs ,achieving a more than 95% in customer rate

• Work collaboratively with a team of 10 other sales associates to devise strategic sales solutions to achieve and exceed the department's monthly, quarterly, yearly sales goals

• Preserve up to date knowledge and information about the latest product or upcoming releases to effectively assist customers with various product-related concerns by providing accurate details