Wong Chee Hong
Kuala Lumpur
Summary
Experienced Vice President ,Certified Anti Money Laundering Specialist and versatile Compliance Professional with vast experience in AML and Compliance field of approximately 15 years with skill sets and specialties including on Transaction Monitoring and Risk Management, Audit and Quality Assurance, Project Management, Regional Teams Management, KYC and Risk Evaluation Review for high risk complex client of Foreign Correspondent Bank ( FCB) and New Business Client Onboarding.
Overview
20
20
years of professional experience
1
1
Certification
Work History
KYC Onboarding Lead -VP
JP Morgan Chase Bank Berhad
10.2024 - Current
- Liaise with Front Office on client on-boarding / sales for required documents and sign-off
- Review of client's KYC documentation in accordance with the firms AML/KYC policies and procedures
- Validate accuracy of data in KYC platforms and ensure completeness of document package
- Validate all documentation uploaded into the KYC tool
- Complete onboarding efforts and projects to clean up data and documentation and coordinate with other areas as needed (Client Onboarding, Compliance, Sales, Client Service)
Vice President
Citigroup Transaction Services Sdn Bhd
09.2007 - 09.2024
- Global AML Foreign Correspondent Banking Risk Evaluation Management
- Role Responsibilities: Regional Cluster Head for APAC
- Manage a diverse team of Subject matter expert comprising of Risk Evaluation Analyst and Compliance Officers based in Mumbai and Kuala Lumpur under APAC region, responsible for KYC reviews of High Risk Foreign Correspondent Banking client records
- Escalation point for Analyst and Compliance officers through initial vetting and investigation of individual with SDN, Red flag, Politically Exposed Person and Negative Media list matches during the account opening and maintenance process
- Conducting enhanced due diligence investigations (as necessary) in support of policies and procedures to perform the REM Functions and reviews
- Building and applying knowledge of sanctions and AML processes
- Interface with AML Senior Management, Correspondent Banking Oversight Committee, Business Management, AML Compliance Risk Management, Product Compliance, Investigative Unit (FIU/GIU), Country AMLCO's and Regional KYC teams when necessary to resolve issues, discuss patterns and trends and policy changes
- Evaluate metrics and quality reviews of analyst productivity to identify areas for improvement, training needs and the degree of compliance with procedural requirements
- Proven ability to inspire and motivate teams and conduct regular team huddles and meetings and actively review team procedures with ability to understand and comprehend complex process and products across various business sectors
- Hiring manager for the team and involved in screening and interviewing candidates to identify the right talent for the team and support the hiring process in line with the team's growth and expansion
Vice President, Business Quality Control Reviewer
Citigroup Transaction Services Sdn Bhd
09.2017 - 11.2017
- Ensure completeness and adequacy of all key aspects of a KYC record (Client profile, Screening and Adverse Media, Members, AML Program, Risk Rating and AML Risk Summary, PTR Recommendations and Product Profile) meets Citi and regulatory quality standards
- Ensuring adequacy, consistency and completeness of all records reviewed
- Effective and close communication with KYC owners to remediate and improve on the quality of KYC records and partner with business to improve knowledge and efficiencies through training and other identified initiatives
Team Lead, Assistant Vice President
Global Consumer Group
08.2014 - 08.2017
- Investigation on Anti Money laundering cases and escalate on suspicious transaction, review and authorizing cases done by analyst
- Currently co-managing Global Consumer Group - Hong Kong team (team size of about 90) as a Team Lead with other Team Leads to oversee team overall BAU operations and to achieve team goals and deliverables
- Involved in the team capacity planning and monitor case distribution to team members to identify gaps and advise on further process improvements if required
- Ensure analyst review and perform necessary checking on Customer Acquisition Due Diligence (CADD) for their daily case review
- Main point of contact for Quality assurance related matters on case review including escalation on observation cases and was tasked to drive and improve the standards and quality of case review to adhere with the global guidelines and procedures
- Coordinate Monthly Governance Call with Compliance team, Quality Assurance, Risk and Control and other relevant business stakeholders and involved in presentation of the Call and materials
Assistant Manager
Global Consumer Group
09.2007 - 09.2010
- Perform offline investigation for the inquiries by logging the cases into case tracking system and tracking them to closure
- Ensure that the cases are resolved within the standard turnaround time
- Work with internal suppliers to get data for progressing/resolving the cases
Customer Service Representative
MYOB Asia (M) Sdn Bhd
01.2007 - 09.2007
- Handle inbound calls and provide first call resolution to customer problems, issues and also sales related enquiry
- Involved in product registration, faxes and email enquiries from customers
- Responsible to generate all Site Key and Unlock Code Request from customers
- Provided support to sales team by actively promoting Cover Plan, Upgrade and Product Sales
Global Operation Officer
Scope International Malaysia Sdn Bhd
08.2005 - 01.2007
- Processing deal transactions based on the trading documents which comply with the letter of credit requirements via trade system
- Registration of new deal from the trade documents received
- Customer profile creation and update for China Profile
- Maintain and update for broadcast and Bank ID
- Prepare Trade Backlog Reporting on daily basis
Education
Certified Anti Money Laundering Specialist -
ACAMS
10-2020
Bachelor of Information Technology (Hons) - Information Technology
University Tenaga Nasional
Kajang, Selangor11.2004
Skills
- Problem Solving
- Leadership
- Risk Management
- Due Diligence
- Anti-Money Laundering
- Transaction Monitoring
- Team Management
Certification
Certified Anti Money Laundering Specialist, ACAMS, Validity until 10/5/2026
Languages
English
Malay
Cantonese
Mandarin
Projects Assignments
- Mentor for ICRM Mentoring Program, Citigroup Transaction Services Sdn Bhd, Kuala Lumpur, Kuala Lumpur, 06/01/21, Present, Participated and selected as Mentor for 2021 Independent Compliance Risk Management (ICRM) Mentoring Program to provide coaching and guidance to team member on various work related challenges, issues and in supporting their career aspiration.
- Quality assurance Point of Contact, Citi, Kuala Lumpur, Kuala Lumpur, 11/01/14, 08/31/17, Person in charge and Point of contact for all quality assurance related matter and escalation issues, disputes and reporting for the GCG Hong Kong FIU team.
- Project Manager Enhanced Return Rate Dashboard, Citi, Kuala Lumpur, Kuala Lumpur, 01/01/21, Present, Project manager in driving the enhanced return rate dashboard initiative and submitting the change request, recommendations and requirements for the new dashboard to ensure the new reporting info will be value add to the team and management.
Timeline
KYC Onboarding Lead -VP
JP Morgan Chase Bank Berhad
10.2024 - Current
Vice President, Business Quality Control Reviewer
Citigroup Transaction Services Sdn Bhd
09.2017 - 11.2017
Team Lead, Assistant Vice President
Global Consumer Group
08.2014 - 08.2017
Vice President
Citigroup Transaction Services Sdn Bhd
09.2007 - 09.2024
Assistant Manager
Global Consumer Group
09.2007 - 09.2010
Customer Service Representative
MYOB Asia (M) Sdn Bhd
01.2007 - 09.2007
Global Operation Officer
Scope International Malaysia Sdn Bhd
08.2005 - 01.2007
Certified Anti Money Laundering Specialist -
ACAMS
Bachelor of Information Technology (Hons) - Information Technology
University Tenaga Nasional
Similar Profiles
Lisa Olivia GrenviczLisa Olivia Grenvicz
Private Client Banker at JP Morgan Chase & Company (Chase Bank)Private Client Banker at JP Morgan Chase & Company (Chase Bank)
Diana NasiDiana Nasi
VP, Senior Branch Manager at JP Morgan Chase BankVP, Senior Branch Manager at JP Morgan Chase Bank
Amanda GomezAmanda Gomez
Associate Banker ME at Chase Bank JP MorganAssociate Banker ME at Chase Bank JP Morgan