Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Extracurricular Activities
Skills
Languages
Job Preferences
References
Timeline
Generic
Wira Wahyudi Bin Ahmad Wasil Zawawi

Wira Wahyudi Bin Ahmad Wasil Zawawi

Shah Alam

Summary

Resourceful professional in information technology architecture with a proven track record of high productivity and efficient task completion. Specializes in systems integration, network security, and cloud computing solutions. Demonstrates strong problem-solving skills and adaptability, ensuring projects consistently meet and exceed expectations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

IT System Engineer / Marketing

Allm SEA Sdn Bhd
10.2021 - Current
  • Company Overview: Healthcare Mobile Application and medical devices. Website: N/A
  • - Monitor and maintaining cloud server for JOIN mobile application.
  • - Support any IT or network inquiries including performing installation of gateway server in the hospital, connect to local cloud server, assist in the connection and integration of hospitals or medical institutions with their PACS System.
  • - Support in the installation of mobile application by the users, provide training to the users.
  • - Perform routine maintenance and established preventive maintenance schedule in the hospital.
  • - On site troubleshooting, repairing and able to determine source of problems to recommend corrective actions in shortest time required.
  • - Liaise and coordinate with customer for service contract issue. This also include assist in selecting and purchase IT server or hardware equipment.
  • - Manage task, schedules and ensure all service is complete within standard procedure.
  • - Ensure accuracy and timely submission of all service reports and documentation.
  • - Support in developing businesses and introducing of our solutions to respective personnel in the medical institutions/hospitals, local government and ministry office especially related to IT compliance, data security and confidentiality. This may include conducting business presentations related data security and confidentiality to potential customers.
  • - Do demo and training at client site for JOIN mobile application and Eyer Fundus Camera.
  • - In charge for maintaining GDPMD and MDA for new medical device registration and audit.
  • - Do demo and training for Eyer Fundus Camera to client.
  • - Help to market Eyer Fundus Camera to consumer.
  • - Assist to develop strategies for product publicity and market penetration specially in new market territory.
  • - Supervise 3 IT staff in doing implementation and troubleshooting.
  • Healthcare Mobile Application and medical devices. Website: N/A
  • Experience to maintaining clouds server and applications.
  • Experience to handling medical device according to GDPMD and MDA.
  • Experience on handling IT project implementation and deployment.
  • Experience to provide user training to client.
  • Experience to market the medical device.
  • Experience to manage staff for project implementation.

Team Leader (Support Engineer)

Global Multi-tech Solutions(M) Sdn Bhd
07.2013 - 10.2021
  • Company Overview: IT Healthcare - Hardware & Software (Technical & Helpdesk Support). Website: N/A
  • - Monitor, manage, repair and do maintenance to all General Electric (GE) facilities such as servers, workstation and machine.
  • - Provide first level support for General Electric (GE) and Carestream.
  • - Do integration between General Electric (GE) PACS system with other modalities (machine) such as Cassette Reader, Ultrasound Machine and etc.
  • - Provide 24 hour 7 Days support.
  • - Provide Preventive Maintenance Plan for all GE server and Modalities.
  • - Monitor and Maintain HL7 interface between Isoft eHIS and GE PACS system.
  • - Manage and monitor all backup media and system.
  • - Manage and monitor GE IntraAnes system and equipment in Hospital Operation Theater.
  • - Manage and monitor GE Centricity EHR system and equipment in ICU, CCU, HDW and all other critical place.
  • - Manage and monitor GE Centricity MUSE system and equipment.
  • - Manage and do workstation and modality integration with GE PACS system.
  • - Provide Plan Preventive Maintenance for GE Healthcare servers and workstation in Sg Buloh Hospital.
  • - Provide training and transfer of technology to all IT staff and users in hospital.
  • - Provide monthly report to Global Multi-tech Managing Director and GE Healthcare.
  • - Manage and monitor all sixes site and GE 1st Level engineer in six state.
  • - Manage all assets for GE Healthcare in Hospital Sg Buloh.
  • - Act as team lead to all four sites which is Hospital Sg Buloh, Hospital Serdang, Hospital Alor Setar, Hospital Ampang, Hospital Pandan Johor and etc.
  • - Provide hand on training to new engineer on board.
  • - Prepare and provide any documentation follow Good Distribution Practice for Medical Devices (GDPMD) standard by Malaysia Ministry of Health.
  • IT Healthcare - Hardware & Software (Technical & Helpdesk Support). Website: N/A
  • Experience in Business Continuity Planning for hospital or any healthcare institution.
  • Experience in managing and administrating workstations, servers and modalities inventories system.
  • Experience in managing system backup, maintenance workstation and servers.
  • Maintaining F5 load balancer for PACS network.
  • Maintaining VLAN for PACS, CCIS and MUSE.
  • Teamwork with main contractor team and second and third level support.
  • Communicate and gather all input from user and initiate event case.
  • Solved any issue within SLA agreed with client.
  • Experience working with Linux base and Windows base Server.

Support Engineer

Glotel Sdn Bhd
12.2010 - 07.2013
  • Company Overview: IT Healthcare - Hardware & Software (Technical & Helpdesk Support). Website: N/A
  • - Monitor and manage all General Electric (GE) facilities such as servers, workstation and machine.
  • - Provide first level support for General Electric (GE) and Carestream.
  • - Manage integration between General Electric (GE) PACS system with other modalities (machine) such as Cassette Reader, Ultrasound Machine and etc.
  • - Provide 24 hour support onsite or remotely.
  • - Provide Preventive Maintenance Plan for all GE server and Modalities.
  • - Monitor and Maintain HL7 interface between Isoft eHIS and GE PACS system.
  • - Manage all integration between new modality with PACS, critical care system and Anesthesia system.
  • - Manage and monitor all backup media and system.
  • - Manage and monitor GE IntraAnes system and equipment in Hospital Operation Theater.
  • - Manage and monitor GE Centricity EHR system and equipment in ICU, CCU, HDW and all other critical place.
  • - Carry out any installation, bug fix and upgrade provided by 3rd level.
  • - Do testing for any drivers or patches provided by 3rd level.
  • IT Healthcare - Hardware & Software (Technical & Helpdesk Support). Website: N/A
  • Experience in Business Continuity Planning for hospital or any healthcare institution.
  • Experience in managing workstations, servers and modalities inventories system.
  • Experience in managing system backup, maintenance workstation and servers.
  • Teamwork with main contractor team and second and third level support.
  • Communicate and gather all input from user and initiate event case.
  • Solved any issue within SLA agreed with client.
  • Experience working with Linux base and Windows base Server.

IT Executive

Masita Uni Sdn Bhd
06.2010 - 11.2010
  • Company Overview: IT - Hardware & Software (System Developer & Designer). Website: N/A
  • - Do Project Management work according System Development Life Cycle (SDLC).
  • - Design system interface and graphics.
  • - Manage company IT facilities such as email, website, peripherals and network.
  • - Do backup to all company data.
  • - Manage all Information Technology tender.
  • - Develop web application system using PHP & MySQL.
  • - Using Microsoft Project to develop Gant chart to show progress during development.
  • - Derive User Acceptance Test (UAT) to get all information before development started.
  • - Catch up with dateline.
  • IT - Hardware & Software (System Developer & Designer). Website: N/A

Assistant Officer

Majlis Peperiksaan Malaysia
03.2007 - 05.2007
  • Company Overview: Education. Website: N/A
  • - Prepare any official letter.
  • - Manage examination placement for each candidate in every school in Selangor.
  • - Manage and distribute all exam question to every school in Selangor.
  • Education. Website: N/A

Technical Support Executive

Profdoc Sdn Bhd
06.2006 - 03.2007
  • Company Overview: Healthcare / Medical. Website: N/A
  • - Provide support & service to all clinic & hospital management system around Malaysia.
  • - Provide training to all clients especially doctors & nurses.
  • - Provide networking facilities to clinic & hospital.
  • - Provide tele-support to all clients.
  • - Provide and maintain hardware and software in main office and all client side.
  • Healthcare / Medical. Website: N/A
  • Support & service experience in health care, hardware and software fields.
  • Setup Virtual Private Network between client branches using CISCO.
  • Good team player and Multitasking capabilities.
  • Proven initiative and ability to work with minimal supervision.
  • Excellent organizational and motivational skills.

Education

Bachelor's Degree Information Management - Information System Management

Universiti Teknologi MARA (UiTM)
Malaysia
01.2010

Diploma - Information Technology

Kolej Universiti Islam Antarabangsa Selangor (KUIS)
Malaysia
01.2006

Skills

  • Computer hardware assembly and troubleshooting
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver, Flash)
  • Web design and programming
  • Asset and database management
  • Customer service and relations
  • PACS expertise
  • Networking (LAN, WAN, BGP)
  • Project management and implementation
  • Cloud computing and storage solutions
  • Technical troubleshooting and support
  • User training and documentation
  • System administration and configuration
  • Service coordination and compliance management
  • Team leadership and problem solving

Personal Information

  • IC Number: 850926-05-5285
  • Age: 39
  • Date of Birth: 09/26/85
  • Gender: Male
  • Nationality: Malaysian
  • Marital Status: Married

Certification

  • Adobe Photoshop CS4 Certified Expert (ACE), Adobe Education
  • EC-Council Project Management, EC-Council

Extracurricular Activities

2007 - 2010, Exco Aduan & Kebajikan, Jawatankuasa Perwakilan Kolej Puncak Perdana, Pembantu Mahasiswa, Minggu Mesra Siswa Sesi Mei 2006, Publication & Promotion Bureau, Ihya Ramadhan Program with orphan., Transportation Bureau, Information System Management Family Day 2003 - 2006, 3rd Place in Web Design Category, National Skills Competition, 1st Place in Web Design College Level Competition, Documentation & Publisher Unit Leader - Expo and Festival Committee (Ekstival-8), Documentation & Publisher Unit Leader - Faculty Science and Information Technology Organization, Assistant Lecturer of Introduction to C Programming, Treasurer of Silat Gayong Malaysia Association.

Skills

Assemble Computer Hardware & Troubleshoot, 6, Adobe Photoshop, 6, Adobe Dreamweaver, 5, Web design, 5, Asset Management, 4, Customer Service, 6, PACS, 5, Graphic Design, 3, Adobe Illustrator, 3, Networking, 5, Project Management, 5, Web Programming (PHP & CSS), 2, Adobe Flash, 2, Database Management (MS Access & SQL), 5, Record Management, 5, Information Management, 5, Server Administration, 6, Backup Management, 6, Java, 3, Clouds Application, 3, Clouds Storage, 3, Marketing, 3, Load Balancer, 2, WAN, 2, LAN, 5, BGP, 2

Languages

  • Bahasa Malaysia, 10, 10
  • English, 6, 7

Job Preferences

Availability : Immediate, 

Willing to Travel: Yes, 

Willing to relocate : No, 

Posses Own Transport : Yes, 

Current salary : MYR 8,300, 

Expected : MYR 10,790.00 basic

References

References available upon request.

Timeline

IT System Engineer / Marketing

Allm SEA Sdn Bhd
10.2021 - Current

Team Leader (Support Engineer)

Global Multi-tech Solutions(M) Sdn Bhd
07.2013 - 10.2021

Support Engineer

Glotel Sdn Bhd
12.2010 - 07.2013

IT Executive

Masita Uni Sdn Bhd
06.2010 - 11.2010

Assistant Officer

Majlis Peperiksaan Malaysia
03.2007 - 05.2007

Technical Support Executive

Profdoc Sdn Bhd
06.2006 - 03.2007

Bachelor's Degree Information Management - Information System Management

Universiti Teknologi MARA (UiTM)

Diploma - Information Technology

Kolej Universiti Islam Antarabangsa Selangor (KUIS)

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Wira Wahyudi Bin Ahmad Wasil Zawawi