Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic
WINSON OOI YEON YEE

WINSON OOI YEON YEE

Sales Operation Readiness Manager
Segambut

Summary

More than 13 Years in B2B Sales Operations, Enablement , Development & Multi-region Collaboration. I build , optimize and enhance a team from scratch into a high performing team. Develop cross functional training program for Sales Managers, Coaches & Account Managers. Currently on a lookout for a career progression.

Overview

14
14
years of professional experience
3
3
years of post-secondary education
6
6
Languages

Work History

Sales Operations Readiness Manager

Concentrix
09.2021 - Current
  • Lead the Operations & Readiness of Microsoft's Asia Enterprise & SMC business in Support Services
  • Manage team of B2B Sales Enablement & Trainers
  • Designed Onboarding , Development , Training , Upskilling & Continuous Coaching of Sales Manager, Trainers & Solution Specialist
  • WBR/MBR/QBR Engagement including Client Management & SLA
  • Involved in Sales Operations including Hiring
  • Build continuous learning & development plan both personalized and cross functional
  • Modern Sales Coaching includes Territory Planning & Close Plan
  • Employee Upskilling & Personal Readiness
  • Cloud Solution Selling Technique
  • Created multiple playbooks for multi-geo team managers

Virtual Line Manager (HP Omnichannel Sales)

Sellbytel Services Sdn Bhd
07.2015 - 09.2018

-Started as a Sales 'Hunter' in the SMB Segment

-Actively prospects within accounts to discover or cultivate sales opportunities

-Aggressively reviews account activities in pursuit of new business or up‑ selling opportunities.

-Applies consultative‑selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for HP.

-Overachiever every Quarter

-Generated over 1M New Business for HP Store Team

-Recorded best practices for new joiners

-5 Times Top Sales Champion & 100% Accurate Account Management

-Moved into Managerial role within one and a half year

-Developed Sales Strategy which improved Team Productivity and Conversion

-Developed New Business Penetration Strategy which contributes to consistent acquisition

-Developed continuous development plans which resulted in improved conversion and retention

Team Lead

WWBC PTE LTD
08.2013 - 06.2015

-Joined as Senior Corporate Sales Executive in 2013, promoted rapidly through a series of increasingly responsible management positions based on strong financial, operating, and B2B team Leadership performance
-Managed 16‐plus employees at six regional locations
-Increased profit $3 million amid tough economic pressures
-Hit a minimum of 100% sales target every quarter

Inside Sales Representative

UNI Strategic Sdn Bhd
02.2011 - 08.2013
  • Joined as a sales rookie and promoted in the first year
  • Educated customers on products and provided customized solutions for increased sales
  • Drove growth by focusing on event planning, soft-skills, and teamwork
  • Launched new event in response to regulatory requirements and sold $1 million in first year
  • Received two times 'Top Sales Producer' awards generating more than 3 Million USD Sales per quarter

Education

Bachelor Degree - Business Management

Liverpool John Moores University
09.2007 - 01.2011

Skills

Team leadership

Operations management

Strategic planning

Decision-making

Performance management

Staff development

Business development

Sales management

Accomplishments

  • 3 x Quarterly Top Sales Achiever with UNI Strategic
  • 5 x Top Sales Performer with Sellbytel Services (HP Program)
  • 5 x Team Sales 100% target Achievement (managerial role)


Timeline

Sales Operations Readiness Manager

Concentrix
09.2021 - Current

Virtual Line Manager (HP Omnichannel Sales)

Sellbytel Services Sdn Bhd
07.2015 - 09.2018

Team Lead

WWBC PTE LTD
08.2013 - 06.2015

Inside Sales Representative

UNI Strategic Sdn Bhd
02.2011 - 08.2013

Bachelor Degree - Business Management

Liverpool John Moores University
09.2007 - 01.2011
WINSON OOI YEON YEESales Operation Readiness Manager