Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
Generic
WING YAN CHAN

WING YAN CHAN

SERI KEMBANGAN

Summary

  • Experienced in customer service & B2C sales with strong communication skills.
  • Skilled in transaction management (cash handling, POS, online orders).
  • Proficient in inventory control, merchandising & product display.
  • Strong teamwork, problem-solving & time management abilities.

Overview

1
1
year of professional experience
9
9
years of post-secondary education

Work history

Retail sales assistant (PART TIME)

MONOLOQ
Kuala Lumpur
11.2024 - Current
  • Kept track of stock with regular checks to ensure popular items were always available.
  • Shared product knowledge with teammates, helping the whole team serve customers better.
  • Answered customer questions in a friendly and professional way, leaving a positive impression of the brand.
  • Arranged displays and shelves to make products more attractive and easy to find.
  • Listened carefully to customers’ needs and gave thoughtful style advice and product suggestions.
  • Followed store procedures to keep daily operations smooth and efficient.
  • Explained store policies clearly and guided customers in choosing the best options.

Sales assistant (PART TIME)

GWM- YUAN HUI AUTO SDN BHD
Kuala Lumpur
04.2024 - 05.2024
  • Responded to customer needs with patience and efficiency, earning positive feedback and trust.
  • Built friendly and long-term relationships with regular customers, encouraging repeat visits.
  • Quickly adapted to new products and confidently guided customers to the right choices.
  • Provided attentive after-sales support, ensuring customers felt valued and willing to return.

Education

DIPLOMA - INTERNATIONAL TRADING AND LOGISTIC

NEW ERA INSTITUTE OF VOCATIONAL & CONTINUING EDUCATION
Kajang, Selangor
07.2023 - 10.2025

SPM -

SMK SERI KEMBANGAN
Seri Kembangan, Selangor
01.2016 - 06.2022

Skills

  • Customer Service
  • Time Mangement
  • Event Support & Teamwork
  • Communication Skills
  • Problem Solving
  • Receipt and invoice generation
  • B2C sales and service
  • Barcode scanning
  • Online order processing
  • Sales & Product Knowledge
  • Inventory Management
  • Merchandising & Product Display

Languages

Chinese (Mandarin)
Proficient (C2)
Chinese (Cantonese)
Advanced
English
Upper intermediate
Malay
Intermediate
Korean
Intermediate

Affiliations

HOBBIES: Learning about business & logistics, Fashion & Styling, Traveling, Event Volunteering and Photography

References

References available upon request.

Timeline

Retail sales assistant (PART TIME)

MONOLOQ
11.2024 - Current

Sales assistant (PART TIME)

GWM- YUAN HUI AUTO SDN BHD
04.2024 - 05.2024

DIPLOMA - INTERNATIONAL TRADING AND LOGISTIC

NEW ERA INSTITUTE OF VOCATIONAL & CONTINUING EDUCATION
07.2023 - 10.2025

SPM -

SMK SERI KEMBANGAN
01.2016 - 06.2022

Similar Profiles

Create profile
WING YAN CHAN