WILLIAM THYE WEI HONG
Business Analyst
Kuala Lumpur
Summary
Experienced in a fast-paced business environment, skilled in structuring financing deals, effective client communication, and financial analysis. Seeking a new role to apply and develop these valuable skills. Committed to leveraging expertise in analysis and problem-solving to contribute to the organization's success.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Business Analyst
BAY GROUP HOLDINGS SDN. BHD.
07.2023 - Current
- Support the team from client onboarding to fund disbursement, ensuring a seamless process.
- Assist the team in generating a total origination fee revenue of RM3,200,000.00 since January 2024, averaging RM270,000.00 per month.
- Supported the team in achieving an estimated RM1,071,900 in processing fees from new and existing client disbursements over the past 12 months (Jan 2024 – Jan 2025).
- Experienced in land charge procedures, property evaluation, and identifying high-quality properties and locations.
- Assisted in preparing 30+ credit papers, gaining strong business acumen in deal structuring and risk exposure management.
- Handle credit paper writing, secure management approvals, and address queries from the credit and risk teams.
- Manage after-sales inquiries and maintain strong client relationships.
Internship
THE HIVE CONSULTANCY
10.2022 - 01.2023
- Mastered advanced communication, marketing, and closing skills
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Proficient in financial planning, specializing in insurance products.
- Assisted clients in conducting over 30 policy reviews, ensuring thorough analysis.
Customer Service Support Associate
FOOD TIGER EXPRESS SDN BHD
05.2021 - 06.2021
- Communicate with 3 different parties such as vendors, customers and riders to ensure the order able to deliver smoothly
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Managed high call volume while maintaining a positive attitude and professional demeanor.
Education
Bachelor of Finance (Honours) - Financial Investment
University Tunku Abdul Rahman
Kampar, Perak 01.2019 - 01.2023
Foundation in Arts -
University Tunku Abdul Rahman
Kampar Perak 05.2019 - 05.2020
Skills
Leadership
Communication
Problem-solving
Analytical thinking
undefinedExtra-Curricular Activities
- Graduation Night, Vice Secretary – SMK Air Putih (Dec 2018)
Coordinated with school management and secured sponsorships. - Online Talk, Craft of Communication – UTAR (Dec 2021)
Prepared presentation slides and liaised with speakers to ensure a smooth event flow.
Certification
Life Insurance Agents and Investment-Linked Life Insurance Examination (PCIL)
Timeline
Business Analyst
BAY GROUP HOLDINGS SDN. BHD.
07.2023 - Current
Internship
THE HIVE CONSULTANCY
10.2022 - 01.2023
Customer Service Support Associate
FOOD TIGER EXPRESS SDN BHD
05.2021 - 06.2021
Foundation in Arts -
University Tunku Abdul Rahman
05.2019 - 05.2020
Bachelor of Finance (Honours) - Financial Investment
University Tunku Abdul Rahman
01.2019 - 01.2023
Life Insurance Agents and Investment-Linked Life Insurance Examination (PCIL)
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