WES LEE CHUN FEI
Summary
Highly organized and detail-oriented professional in client payroll servicing from various business environments constantly looking challenging assignment, with the prospect in career advancement as well as in personal development, where my previous skillset, experience, and knowledge to maintain operational excellence and work for the growth of an organization.
Overview
4
4
Languages
1
1
Certification
8
8
years of post-secondary education
18
18
years of professional experience
Work history
Global Payroll Manager
Wilhelmsen Ship Management (Malaysia) Sdn. Bhd, V
KL, MY
2024.07 - Current
- Manage 2 teams consist of 18 staffs.
- Ensure monthly crew payroll to be paid on time consistently (including off signers) as per agreed schedule.
- Accountable and ensure monthly payroll cost to be closed and posted to accounting system as per agreed target.
- Ensure review and reconciliation performed for certain payroll items.
- Identifying opportunities to streamline existing processes, policies, and procedures, enhance efficiency and reduce manual efforts with technology or process improvements.
- Manage the payroll team to ensure consistent delivery, identify areas for growth, and uplift their skills.
- Resolution of issues relating to crew payroll matters.
- Collaborating with application administrators and project managers and support ad-hoc tasks as required.
- Reasons of leaving:
- The current role primarily focuses on accounting/finance tasks, which make up around 80% of the job scope.
- Seeking for an opportunity in payroll to continuously enhance learning and leverage current skillset.
Payroll Assistant Manager (SG)
Links International (Malaysia) Sdn. Bhd, Human Resource Operation (HRO)
2022.12 - 2024.05
- Manage team of 7 in two locations: 6 in Singapore, 1 in Malaysia.
- Lead a team of Payroll Consultants and responsible for the team's Service Level Agreement.
- Review payroll computations, payroll reports, bank submission file, annual returns prepared by payroll team members and ensure accuracy.
- Assist and coach team members on the best way to communicate with clients should there be any issues.
- Review and send bank file to HQ for authorization.
- Responsible for implementing a new payroll setup (database, payroll & leave administration).
- Monitor the end-to-end transition and implementation process, provide support and feedback to the clients.
- Implement SOP on certain payroll processing and update time to time.
- Input data into Payroll system and maintenance of staff information.
- Liaise with providers in relation to Pension, insurance, and tax authority for Singapore.
- Reasons of leaving:
- Job descriptions have been changed, no longer get the opportunity to use the skills and competencies that I am best equipped for.
ASPAC Payroll Lead (SG/MY/ID)
Air Energy Consulting (Malaysia) Sdn. Bhd – Airswift, Payroll & Billing - Finance
2021.12 - 2022.12
- Manage team of 6.
- To supervise and lead a team, managing their development and growth.
- Verify reconciliation and payroll reports prior transmission to clients.
- Work closely with payroll vendor/tax authorities to ensure smooth workflow of all payroll related matters.
- Ensure service level within SLA including providing support in implementation and monitoring.
- Drive and scale improvements within payroll system and processes including standardization across clients.
- Ability to manage change across different programs and project initiatives.
- Work closely with the Service Teams and other cross-functional teams on payroll related issues, such as contractor salary, benefits, expenses, recharges, and inter-company.
- Reasons of leaving:
- Looking for change in role that enable to enhance people management skills.
Payroll Lead (Checker & Final Approver)
Huawei Technologies (Malaysia) Sdn. Bhd, Payroll Shared Service Centre (PSSC)
2017.03 - 2021.12
- Payroll Management: Southern Africa Region, Hong Kong, Bangladesh.
- Ensure payroll accuracy and timely payment for monthly payroll processing.
- Review and approve different types of payroll submission such as regular, off-cycle, statutory and bank repayment in monthly basis for the responsible countries.
- Work closely with delivery team/payroll processor to identify business needs and determine the best solutions to address on-going business requirement.
- Plan and identify as well as implement improvement initiatives with support which incorporated into operational activities.
- Optimizes the contribution of the team through coaching, counselling and implements workable solutions to business issues/problems with minimum referral to management.
- Develop and maintain payroll guidelines by updating procedures and checklist within payroll operations to enhance efficiency of internal process control.
- Provide supports and involve projects as required. These included validating payroll requirement and impacts, collecting the details in system configuration, payroll testing activities and implementation supports of payroll system enhancement.
- Reasons of leaving:
- Career stagnation, been in the same position for years with no development and progress.
Payroll Team Lead
AccountStaff (Malaysia) Sdn. Bhd, Payroll Serve Division (PRS)
2014.10 - 2017.02
- Manage team of 4, lead and supervise the Payroll Team.
- Payroll Management: Singapore, handle 10 clients with headcount 1-50 per entity, eACCPAY system.
- Involve in the preparation, processing, and maintenance of payroll and benefits calculations on a monthly basis.
- Prepare funding files and monitor required funds in order to process payment in a timely manner.
- Ensure accuracy and timeliness processing of the work in accordance with company procedures.
- Direct communication on the payroll instructions and requirements to meet client's expectation.
- Coordinating the daily activities and prioritizing work load ensuring the delivery of a high quality, responsive, efficient service and attending to ongoing issues in a professional manner.
- Monitor Payroll Team performance to achieving established goals and objectives.
- Assist the Payroll Manager with the development and implementation of policies, practices, procedures, and continuous improvement.
- Reasons of leaving:
- Learning restriction and job duties has been reduced.
Senior Payroll Specialist
BASF Asia Pacific Service Centre (Malaysia) Sdn. Bhd, Human Resource Solution (HRS)
2010.05 - 2014.09
- Payroll Management (main): Singapore, 2 companies with headcount 700+, SAP system.
- Payroll Management (back-up): Hong Kong, 2 companies with headcount 500+, SAP system.
- To perform full spectrum of monthly payroll computation and processing for employee, ensure the timeliness and accuracy in all activities relating to payroll administration to meet Service Level Agreement (SLA).
- Ensure all master data updates are reviewed accordingly and perform 100% structured checking as per the payroll review checklist.
- Monitor and manage tickets daily by ensuring all requests are being ticketed by Service Desk accordingly and follow up all unsolved issues within shortest resolution time.
- Prepare and ensure timely submission of statutory payments, also handle client's queries on payroll and other HR related matters.
- Ensure all issues are captured in the Quality Management System (QMS) accurately in accordance to the QMS guideline on a timely manner.
- Provide support when project as required such as continuous improvement, standardization of payroll operation and ad-hoc tasks in relation to payroll.
- Reasons of leaving:
- Looking for change in role and professional growth.
- Seeking career advancement opportunities.
Payroll Analyst
Symphony BPO Solution Sdn. Bhd, Human Resource Solution (HRS)
2009.04 - 2010.04
- Payroll Management (main): New Zealand, 1 company with headcount 300+, PeopleSoft system.
- Payroll Management (main): Malaysia, 1 company with headcount 100+, PeopleSoft system.
- Responsible for payroll processing function effectively within global shared services environment.
- Prepare, generate, and submit payroll and statutory reports in accordance with Service Level Agreement (SLA).
- Reconciliation all reports and assist on tasks assigned and other ad-hoc matters with regards to hiring, staff confirmation, resignation, termination, and separation.
- Ensure the timeliness and accuracy of payroll processing function, and to ensure full compliance with statutory requirements is met.
- Attend to all contract staffs & clients’ queries pertaining to payroll & employment matters.
- Reasons of leaving:
- Company relocation.
- Looking a position with room for growth and desire for self-improvement.
HR Contact Centre Officer
Standard Chartered Scope International, Human Resource (HR)
2008.04 - 2009.04
- Countries assigned: Hong Kong & China, PeopleSoft system.
- Handle inbound and outbound calls which related to salary issues, statutory and tax deduction, leave query, benefit and reward, medical insurance, staff recruitment etc.
- Advise callers on various HR matters.
- To check employee HR status and employment details, co-operate and liaise with support teams/various departments in India such as Resourcing Team, Payroll Team, Admin team, Benefit & Reward Team, Case unit etc.
- Responsible to record and escalate calls within stated guidelines.
- To liaise internally in order to ensure client’s queries to be answered and problems are solved.
- Reasons of leaving:
- Job role was not challenging and looking for change in career prospects.
Education
Bachelor’s Degree of Science Biology - Animal Science (Zoology), Management
University Science Malaysia (USM)
Penang 2005.01 - 2008.01
STPM - undefined
S.M.K Seri Kledang
Ipoh 2003.01 - 2004.01
PMR & SPM - undefined
S.M.K Menglembu
Ipoh 1998.01 - 2002.01
Skills
- Payroll Management
- Process Improvement
- Project Implementation
- Problem Solving
- Customer Servicing
- Leadership
- Supervisory
- Training
- Excel
- Word
- Power Point
- Outlook
- V-Lookup
- Pivot Table
- Peoplesoft
- SAP
- Oracle
- EACCPAY
- Timesoft
- Unit 4
- Compas (CMS)
Certification
- Microsoft Excel Intermediate & Advanced Oct 2022
- Lean Six Sigma - White Belt May 2025
- Lean Sig Sigma - Yellow Belt Jul 2025
Languages
English
Mandarin
Cantonese
Malay
Timeline
Global Payroll Manager
Wilhelmsen Ship Management (Malaysia) Sdn. Bhd, V
2024.07 - Current
Payroll Assistant Manager (SG)
Links International (Malaysia) Sdn. Bhd, Human Resource Operation (HRO)
2022.12 - 2024.05
ASPAC Payroll Lead (SG/MY/ID)
Air Energy Consulting (Malaysia) Sdn. Bhd – Airswift, Payroll & Billing - Finance
2021.12 - 2022.12
Payroll Lead (Checker & Final Approver)
Huawei Technologies (Malaysia) Sdn. Bhd, Payroll Shared Service Centre (PSSC)
2017.03 - 2021.12
Payroll Team Lead
AccountStaff (Malaysia) Sdn. Bhd, Payroll Serve Division (PRS)
2014.10 - 2017.02
Senior Payroll Specialist
BASF Asia Pacific Service Centre (Malaysia) Sdn. Bhd, Human Resource Solution (HRS)
2010.05 - 2014.09
Payroll Analyst
Symphony BPO Solution Sdn. Bhd, Human Resource Solution (HRS)
2009.04 - 2010.04
HR Contact Centre Officer
Standard Chartered Scope International, Human Resource (HR)
2008.04 - 2009.04
Bachelor’s Degree of Science Biology - Animal Science (Zoology), Management
University Science Malaysia (USM)
2005.01 - 2008.01
STPM - undefined
S.M.K Seri Kledang
2003.01 - 2004.01
PMR & SPM - undefined
S.M.K Menglembu
1998.01 - 2002.01