Hi, I’m
Wern Bin Low
Event Catering Manager
Kuala Lumpur,Petaling Jaya
Summary
Results-driven Event Catering Manager experienced in overseeing end-to-end event operations from planning to execution. Skilled in manpower deployment, client coordination, and real-time crisis management. Consistently delivers smooth events while balancing service standards and client expectations. Experienced with a demonstrated ability to provide exemplary leadership to staff.
Overview
14
years of professional experience
3
Languages
Work History
PAUL Pte. Ltd.
Event Catering A.Manager
02.2024 - 10.2025
Job overview
- Directed food preparation while ensuring compliance with safety protocols.
- Managed comprehensive catering operations for weddings, corporate functions, and private events (50-300+ pax)
- Served as primary liaison among clients, chef, vendors, and event coordinators.
- Maintained service quality, food safety, and hygiene standards consistently
- Managed last-minute changes and client requests in high-pressure environments.
Five Guys Pte. Ltd.
Shift Manager
03.2022 - 03.2024
Job overview
- Leads Crew Members and directs all daily operations of the restaurant in the absence of the Restaurant Manager including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports.
- Motivates and coaches Crew Members, and assists in the training of new Crew Members.
- Excels in performing all Crew Member tasks including: Lobby, Cashier, Grill, Fries, Milkshake and Dressing.
- Works as a team player to support other employees in completing their tasks.
- May assist Restaurant Manager in day to day operations with tasks including scheduling, ordering, and team development.
- Ensures that the Occupational Safety and Health Act, local health and safety codes, and company safety and security policies are followed.
- Ensures the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance.
- May assist Restaurant Manager in recruiting, interviewing, and hiring of Crew Members.
- Maintains fast, accurate and outstanding service, ensures an excellent customer experience, and makes sure all products are consistent with company standards.
- Completes all other duties as assigned.
Five Guys Pte. Ltd.
Station Lead Trainer
08.2021 - 02.2022
Job overview
- Excels in performing essential tasks including runner/frontline coordinator, order taking/dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier.
- Maintains friendly, fast and accurate service, ensures an excellent customer experience, and makes sure all products are consistent with company standards.
- Ensures the restaurant is up to company standards with regard to cleanliness, neatness, and customer accessibility.
- Works as a team player to support other employees in completing their tasks.
- Any ad-hoc duties assigned.
Malaysia Food Street Resort World Sentosa
Commis Cook
02.2021 - 07.2021
Job overview
- Responsible for overseeing the daily respective food stall operations in Malaysia Food Street.
- Maintain all food preparation and service standards in a hygienic, safe, accident-free environment.
- Minimise food wastage and leftovers to attain forecasted food cost.
- Ability to work independently as well as in a team in a fast-paced environment.
Baba Phang Traditional Nyonya Cuisine
Back Line Cook
04.2019 - 09.2020
Job overview
- Assisted chefs with any task needed.
- Serving food and drinks.
- Handled food with cleanliness and care.
- Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
- Worked with other restaurant staff to ensure success.
Winn's Cafe (Nyonya Cuisine)
Back Line Cook
08.2018 - 03.2019
Job overview
- Dealing with customer complaints, compliments and queries.
- Assisting with the plating of meals to a very high standard.
- Performing date checks on a daily basis and removing out of date items.
- Assisted with food preparations prior to service.
- Made sure food at my station was ready before needed.
The Legend Nyonya House
Assistant Chef
07.2014 - 08.2016
Job overview
- Assisted chef in the preparation of food (such as dishes, salads and desserts).
- Preparing breakfast, lunch and dinner for customers.
- Plating and serving all the food in a delicious and professional standard.
- Cleaning the kitchen floor, table surfaces and front restaurant.
- Covering for the Head Chef’s duties and responsibilities in his absence.
- Performing stock rotation through the day.
ShangHai Ding House of Dumplings
Kitchen Assistant
12.2011 - 06.2013
Job overview
- Assisted with kitchen cleaning in accordance with safety standards.
- Placed food on trays for serving.
- Prepared a variety of foods, such as meat, vegetables, desserts, according to customer's orders or supervisor's instructions, following approved procedures.
- Stored food in designated areas to prevent spoiling.
- Provided washing of kitchen appliances, work surfaces, floors and walls.
Skills
Team leadership
Timeline
Event Catering A.Manager
PAUL Pte. Ltd.
02.2024 - 10.2025
Shift Manager
Five Guys Pte. Ltd.
03.2022 - 03.2024
Station Lead Trainer
Five Guys Pte. Ltd.
08.2021 - 02.2022
Commis Cook
Malaysia Food Street Resort World Sentosa
02.2021 - 07.2021
Back Line Cook
Baba Phang Traditional Nyonya Cuisine
04.2019 - 09.2020
Back Line Cook
Winn's Cafe (Nyonya Cuisine)
08.2018 - 03.2019
Assistant Chef
The Legend Nyonya House
07.2014 - 08.2016
Kitchen Assistant
ShangHai Ding House of Dumplings
12.2011 - 06.2013