Summary
Overview
Work History
Education
Skills
Timeline
Generic
Weng Lim Quah

Weng Lim Quah

Software Developer
Jelutong, Penang

Summary

Experienced Odoo Software Developer and ERP System Analyst with a strong background in designing, developing, and implementing custom Odoo ERP solutions. Skilled in Python, XML, JavaScript (JS), and CSS, essential for developing robust solutions within the Odoo framework. Proficient in analyzing business requirements, developing custom modules, and optimizing business processes across various industries, including sales, manufacturing, purchase, accounting, and CRM. Demonstrated expertise in integrating payment gateways, creating real-time stock availability tables, and developing robust workflows. Adept at troubleshooting, system maintenance, and providing comprehensive user training. Proven track record of delivering high-quality ERP solutions that enhance operational efficiency and user satisfaction.

Overview

3
3
years of professional experience
4
4
Languages

Work History

Software Developer

Onnet Consulting
04.2023 - Current
  • As an Odoo Software Developer, I have played a pivotal role in the design, development, and implementation of tailored Odoo ERP solutions to meet specific business needs. My responsibilities include analyzing business requirements, developing custom modules, and enhancing existing functionalities to optimize business processes. Notably, I have been instrumental in developing and implementing key functionalities for a leading T-shirt printing supplier and manufacturer in Malaysia. This involved creating an advanced payment function using a website wallet system, integrating Fiuu (formerly Razer Merchant Services) as a payment gateway for seamless online transactions, developing a real-time stock availability table for the customer portal, and implementing credit/day and credit limit controls for customers utilizing eWallet and Fiuu to enhance financial control. Additionally, at my current company, I contributed to the development of an internal Property Management System aimed at serving various stakeholders in the real estate market. My key developments included creating a robust booking workflow for the eSale module, integrating the Bank Negara Malaysia (BNM) exchange rate API for accurate currency conversions, and implementing a comprehensive approval workflow for various documents and transactions. I possess extensive experience in writing clean, maintainable, and efficient code using Python, JavaScript, and XML within the Odoo framework, and have successfully integrated Odoo with various third-party applications to ensure seamless data flow and system interoperability. My role also involves troubleshooting and resolving technical issues, performing system upgrades, and ensuring data integrity and security. I work closely with cross-functional teams, including project managers, business analysts, and end-users, to deliver high-quality ERP solutions that drive business performance, and I provide comprehensive user training and support to ensure smooth adoption of new features and functionalities. My ability to understand complex business processes and translate them into effective technical solutions has resulted in significant improvements in operational efficiency and user satisfaction.

System Analyst

Onnet Consulting
04.2022 - 03.2023
  • In my role as an Odoo ERP System Analyst, I have gained invaluable experience supporting various projects across different industries, including manufacturing, retail, wholesale, and consulting. I have effectively provided technical support and maintenance for Odoo ERP systems, ensuring optimal performance and user satisfaction. My responsibilities encompassed providing support for projects such as Baskin Robbins, UA, Markant Office, and Esping, enabling me to understand every aspect of business process flows, including sales, manufacturing, purchase, accounting, and CRM. My role involves troubleshooting system issues, configuring modules to meet business needs, and delivering comprehensive user training. I specialize in developing custom solutions, integrating Odoo with other business applications, and creating detailed documentation. I work closely with cross-functional teams, including IT, finance, operations, and sales, to ensure the ERP system aligns with business objectives and supports operational efficiency. I have successfully developed custom features and functionalities that enhance the ERP system's capabilities and provided ongoing support to troubleshoot issues and resolve system-related problems. My ability to understand complex business processes and translate them into effective technical solutions has resulted in significant improvements in operational efficiency and user satisfaction. I am committed to continuous improvement, monitoring system performance, and implementing upgrades and enhancements to keep the ERP system up-to-date with the latest features and security patches.

Customer Service Executive

Webhelp
05.2021 - 02.2022
  • As a Customer Service Executive at Foodpanda, I was responsible for handling customer inquiries through phone calls, live chats, and emails, ensuring excellent service delivery at all times. My role involved managing customer inquiries to the customer support center, which required a deep understanding of product features and functionality, as well as technical knowledge and strong interpersonal skills to diagnose and resolve issues and questions effectively. I handled accurate documentation of interactions, maintained data accuracy in the relevant contact management system, and ensured all customer communications were recorded properly. Additionally, I was adept at utilizing a variety of media sources that interface with the service center to provide comprehensive support to our customers. My commitment to delivering exceptional service was demonstrated through consistently addressing and resolving customer concerns promptly and efficiently, contributing to high levels of customer satisfaction and loyalty.

Education

Master of Science - Data Science And Business Analytics

Asia Pacific University of Technology & Innovation
Kuala Lumpur, Malaysia
04.2001 -

Bachelor of Arts - Financial Economics

Universiti Tunku Abdul Rahman
Kampar, Perak, Malaysia
04.2001 -

Skills

    Software Development

    Problem-Solving

    Programming

    Object-Oriented Programming

    API Integration

    Testing and debugging

    Code debugging

    Software Debugging

    Git proficiency

    Python

    Javascript

    SQL

    XML

    CSS

    HTML

    Odoo framework

    ERP Knowledge

    Business Process Knowledge

    User Training and Support:

Timeline

Software Developer

Onnet Consulting
04.2023 - Current

System Analyst

Onnet Consulting
04.2022 - 03.2023

Customer Service Executive

Webhelp
05.2021 - 02.2022

Master of Science - Data Science And Business Analytics

Asia Pacific University of Technology & Innovation
04.2001 -

Bachelor of Arts - Financial Economics

Universiti Tunku Abdul Rahman
04.2001 -

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Weng Lim QuahSoftware Developer