Summary
Overview
Work History
Education
Skills
Timeline
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Wei Xin Tan

Wei Xin Tan

Tour Operator
George Town, Penang

Summary

Distinguished in administrative roles, notably with AL Tyre Cooperation, I streamlined office operations and enhanced data management, showcasing exceptional office administration and interpersonal skills. Leveraged expertise in computer skills and administrative support to foster professional relationships and improve efficiency, achieving significant enhancements in workflow and customer satisfaction.

Detail-oriented individual successful at providing excellent customer service by maintaining positive attitude. Offering 6-year background in service industry and knowledge of hospitality.

Overview

7
7
years of professional experience
4
4
Languages

Work History

Administrative Assistant

AL Tyre Cooperation
04.2022 - 01.2025
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

Tour Operator

Tong Yan Travel And Tours Sdn Bhd
01.2018 - 03.2021
  • Maintained detailed client records to facilitate personalized service and anticipate future needs.
  • Developed strong relationships with vendors, securing competitive rates and attractive packages for clients.
  • Balanced competing priorities during peak season operations while maintaining high levels of customer satisfaction.
  • Provided thorough pre-trip information packets, ensuring clients were well-prepared for their travels.
  • Researched emerging travel trends, incorporating popular destinations into the company''s offerings to stay competitive in the market.
  • Enhanced customer satisfaction by providing personalized travel itineraries and recommendations.

Education

Diploma - Hospitality

Segi College Penang
George Town, Penang, Malaysia
04.2001 -

High School Diploma -

S.M.J.K Chung Hwa Confucian
Penang, Malaysia
04.2001 -

Skills

    Office administration

    Administrative support

    Data entry

    Computer skills

Timeline

Administrative Assistant

AL Tyre Cooperation
04.2022 - 01.2025

Tour Operator

Tong Yan Travel And Tours Sdn Bhd
01.2018 - 03.2021

Diploma - Hospitality

Segi College Penang
04.2001 -

High School Diploma -

S.M.J.K Chung Hwa Confucian
04.2001 -

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Wei Xin TanTour Operator