Wei Xian Tan
Inside Sales Administrator
Petaling Jaya
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. With over two years of sales experience, currently seeking new opportunities for both personal and career growth.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Inside Sales Administrator
Adaptive Netpoleon Malaysia Sdn Bhd
06.2022 - Current
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.
- Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
- Enhanced team productivity by providing training and support to new sales administrators, ensuring a smooth integration into their roles.
Executive Clerk
Pajak Gadai Lian Sing
03.2021 - 05.2022
- Provide exceptional customer service by addressing and fulfilling their requirements.
- Perform basic calculations for customers.
- Monitor and follow up on payment status.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Virtual Assistant
Bradoria Linferie (in New York City)
01.2018 - 10.2020
- Translate and prepare various agreements and documents.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Perform data entry tasks and manage social media platforms.
- Work as an online freelancer, assisting in product promotion by writing introductory articles.
Virtual Assistant
Osia Enterprise Ltd (in New Zealand)
04.2018 - 06.2020
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Translate and prepare various agreements and documents.
- Conduct data entry and research tasks, and also manage social platforms.
- Researched topics and events to support supervisor's work agenda and projects.
Account Clerk
Aivoria Group
11.2015 - 03.2016
- Set up and updated Excel spreadsheets to track financial data.
- Assist in the preparation of documents.
- Perform data entry and calculations.
- Verify and crosscheck related documentation.
Education
Bachelor of Laws (LLB) - Law
Brickfields Asia College
09.2016 - 08.2024
Skills
- Sales Support
- Report Generation
- Client Retention Strategies
- Sales Presentations
- Sales Tracking
- Sales Pipeline Management
- Client Relationship Management
- Problem-solving abilities
- Multitasking Abilities
- Attention to Detail
- Teamwork and Collaboration
- Time management abilities
Languages
Chinese (Mandarin)
Chinese (Cantonese)
English
Malay
Timeline
Inside Sales Administrator
Adaptive Netpoleon Malaysia Sdn Bhd
06.2022 - Current
Executive Clerk
Pajak Gadai Lian Sing
03.2021 - 05.2022
Virtual Assistant
Osia Enterprise Ltd (in New Zealand)
04.2018 - 06.2020
Virtual Assistant
Bradoria Linferie (in New York City)
01.2018 - 10.2020
Bachelor of Laws (LLB) - Law
Brickfields Asia College
09.2016 - 08.2024
Account Clerk
Aivoria Group
11.2015 - 03.2016
Similar Profiles
Saidatul Najihah Binti Abdul GhaniSaidatul Najihah Binti Abdul Ghani
Technical Support Engineer at Adaptive Netpoleon Malaysia SDN BHDTechnical Support Engineer at Adaptive Netpoleon Malaysia SDN BHD
SARA HAFIZAHSARA HAFIZAH
Asia Pacific Accounts Receivable Specialist at IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHDAsia Pacific Accounts Receivable Specialist at IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHD
.jpeg&q=70 "Emirzaman Kamaruzaman")
Emirzaman KamaruzamanEmirzaman Kamaruzaman
Senior System Development Engineer at Etex Malaysia Sdn Bhd (Formerly known as Promat Malaysia Sdn Bhd)Senior System Development Engineer at Etex Malaysia Sdn Bhd (Formerly known as Promat Malaysia Sdn Bhd)
Nor AzrinNor Azrin
CEO at Syazna WorldCEO at Syazna World
DYLAN TOH CHIN HWEEDYLAN TOH CHIN HWEE
SALES MANAGER at AIMAN MOTOR SDN BHD PJ (4S)SALES MANAGER at AIMAN MOTOR SDN BHD PJ (4S)