Wei Xian Gan
Buisness Men
Kuala Lumpur,14
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
7
7
years of professional experience
Work History
Internship
Le Meridian Hotel
01.2024 - 04.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Intership
Hilton Kl
01.2020 - 04.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Front Office Assistant
Cosmo Hotel Kl
01.2017 - 01.2018
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Resolved conflicts professionally and efficiently, fostering a positive workplace atmosphere.
- Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
Education
No Degree - Diploma in Hotel Management
Inti College Subang
Subang Jaya, Selangor, Malaysia01-2023
No Degree - Certificate in Hotel Operations
Inti Subang
Subang Jaya, Selangor, Malaysia01-2019
No Degree - Diploma in Level 2 Hospitality
Chichester College
United Kingdom01-2018
Skills
Teamwork and collaboration
Timeline
Internship
Le Meridian Hotel
01.2024 - 04.2024
Intership
Hilton Kl
01.2020 - 04.2020
Front Office Assistant
Cosmo Hotel Kl
01.2017 - 01.2018
No Degree - Diploma in Hotel Management
Inti College Subang
No Degree - Certificate in Hotel Operations
Inti Subang
No Degree - Diploma in Level 2 Hospitality
Chichester College
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