Watching Movies, Playing Computer Games, Food Hunting
WEI SHIAH SHIAH (JAYDEN)
IT Business Analyst
Kuala Lumpur,14
Summary
University graduate from Asia Pacific University of Technology and Innovation with a BSc (Hons) in Information Technology (FinTech). Looking to kickstart a career by applying and growing my technical and soft skills in a practical work environment. Known for being dedicated, reliable, and always up for a challenge in fast-paced, dynamic teams. Strong communicator with a passion for learning and delivering impactful results.
Overview
1
1
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Business Architecture Associate
Accenture
09.2024 - 01.2025
- Developed a solid foundation in cloud computing and digital transformation strategies.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Handled client communications via enterprise ticketing systems, ensuring timely resolution and accurate tracking.
- Actively identified process improvement opportunities, contributing beyond assigned tasks to enhance team efficiency.
- Consistently recognized for a strong work ethic, reliability, and positive collaboration with cross-functional teams.
Technical Support Trainee
Brunsfield International Group
04.2023 - 08.2024
- Provided front-line and second-level support, reducing incident resolution time and improving service delivery across in-house departments.
- Supported the automation of internal IT systems, increasing operational efficiency and reducing manual workloads.
- Assisted in the deployment and configuration of IT infrastructure across HQ, branches, and project sites, contributing to seamless business operations.
- Managed asset tracking and supported the end-to-end IT hardware and software lifecycle, improving inventory accuracy.
- Streamline processes which cut 40% workload of senior system engineer
Sales Promoter
Trinity Group Sdn Bhd
10.2021 - 11.2021
- Promoted Trinity Wellnessa’s real estate projects to walk-in and outreach prospects, achieving strong lead conversion rates.
- Engaged and educated potential customers, effectively translating complex project features into clear customer benefits.
- Successfully guided 3 prospect groups to the sales gallery, resulting in advanced sales consultations.
- Recommended specific product options to meet customer needs.
Trainee Accounts
On Time Worldwide Logistics Sdn Bhd
12.2019 - 03.2020
- Prepared and issued customer invoices with high accuracy and adherence to internal financial standards.
- Recorded and updated payment transactions, improving financial data integrity and supporting seamless reporting.
- Gained practical exposure to corporate finance operations and logistics billing processes..
Education
Bachelor of Science - Information Technology (FinTech)
Asia Pacific University of Technology And Innovation
Kuala Lumpur, Malaysia 04.2020 - 01.2025
Secondary School - Science Stream
SMJK Chung Hwa
01.2014 - 01.2019
Skills
Interests
Reference
Faiz Rezlan
HR Partner Specialist | Accenture
📧 faiz.rezlan@accenture.com | 📞 +603 2700 9467
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimePart TimeInternshipLocation Preference
HybridImportant To Me
Work-life balanceCareer advancementLanguages
English
Advanced (C1)
Chinese (Mandarin)
Upper intermediate (B2)
Malay
Intermediate (B1)
Timeline
Business Architecture Associate
Accenture
09.2024 - 01.2025
Technical Support Trainee
Brunsfield International Group
04.2023 - 08.2024
Sales Promoter
Trinity Group Sdn Bhd
10.2021 - 11.2021
Bachelor of Science - Information Technology (FinTech)
Asia Pacific University of Technology And Innovation
04.2020 - 01.2025
Trainee Accounts
On Time Worldwide Logistics Sdn Bhd
12.2019 - 03.2020
Secondary School - Science Stream
SMJK Chung Hwa
01.2014 - 01.2019
Similar Profiles
Amanjot Kaur LambaAmanjot Kaur Lamba
Workday Integration Consultant at AccentureWorkday Integration Consultant at Accenture
Sumit PatilSumit Patil
SAP Security and GRC Consultant at AccentureSAP Security and GRC Consultant at Accenture
Sajal BhardwajSajal Bhardwaj
People Advisor Analyst, HRBP at AccenturePeople Advisor Analyst, HRBP at Accenture
Priyanka GhoshPriyanka Ghosh
Instructional Design Analyst at AccentureInstructional Design Analyst at Accenture
Mohammad Sharil Bin Abdul SaidMohammad Sharil Bin Abdul Said
Customer service executive at U MobileCustomer service executive at U Mobile