Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Wei Cing Samuel Ng

Wei Cing Samuel Ng

Warehouse Operations Supervisor
Seri Kembangan, Selangor

Summary

Highly energetic Sales Promoter experienced in supporting retail sales opportunities and in-store brand representation. Maintains respected brand image and strong partnership between retailers and brand to establish brand as category leader.

Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with other department team. Proficient in Backend6-Shortcut.

Overview

16
16
years of professional experience
4
4
Languages

Work History

Warehouse Operations Supervisor

Ninjaz Retails Sdn Bhd
01.2020 - 05.2025
  • Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
  • Implemented strict quality control measures, reducing product damage and increasing customer satisfaction levels.
  • Fostered a culture of continuous improvement within the warehouse team, encouraging innovative ideas and proactive problemsolving.
  • Reduced order processing time by optimizing workflows and training staff on best practices.
  • Utilized data-driven decision-making to identify areas for improvement within the warehouse operation process flowchart.

Warehouse Operations Supervisor

Dian Xin Uncle Trading
05.2016 - 06.2020
  • Utilized data-driven decision-making to identify areas for improvement within the warehouse operation process flowchart.
  • Reduced order processing time by optimizing workflows and training staff on best practices.
  • Implemented employee cross-training programs which improved versatility and adaptability among team members.
  • Oversaw the maintenance of warehouse equipment, scheduling routine inspections and repairs as needed.

Office Assistant

NEP Holdings Malaysia Bhd
10.2013 - 04.2016
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Sales Executive

House of Jue-Bao Sdn.Bhd
01.2009 - 09.2013
  • Increased customer satisfaction by resolving issues promptly and professionally.
  • Strengthened store reputation by providing exceptional service, maintaining a clean environment, and addressing customer concerns quickly.
  • Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
  • Developed strong relationships with clients through attentive listening and personalized recommendations.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.

Education

No Degree - Arts

Sekolah Menengah Kebangsaan Seri Kembangan
Seri Kembangan, Selangor, Malaysia
04.2001 -

Skills

Risk management in warehouse environments

Software

Microsoft Excel

Backend6-Shortcut

Timeline

Warehouse Operations Supervisor

Ninjaz Retails Sdn Bhd
01.2020 - 05.2025

Warehouse Operations Supervisor

Dian Xin Uncle Trading
05.2016 - 06.2020

Office Assistant

NEP Holdings Malaysia Bhd
10.2013 - 04.2016

Sales Executive

House of Jue-Bao Sdn.Bhd
01.2009 - 09.2013

No Degree - Arts

Sekolah Menengah Kebangsaan Seri Kembangan
04.2001 -
Wei Cing Samuel NgWarehouse Operations Supervisor