Summary
Overview
Work History
Education
Skills
Timeline
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Wan Shazrin Shahariman

Business Executive
Kuala Lumpur

Summary

Diversified Immigration Consultant facilitates smooth process and status maintenance. Supplies counseling on immigration policies and procedures and effectively handles elevating questions and problems to alleviate key barriers and core problems. Dynamic professional in data analysis, and exceptional communication. Demonstrates adaptability and a results-driven approach, significantly improving client satisfaction and operational efficiency.

Overview

5
5
years of professional experience
3
3
Languages

Work History

Immigration Executive

Meteor Resources
02.2021 - 12.2023
  • Provided exceptional customer service to clients throughout the immigration process, addressing concerns promptly and professionally.
  • Negotiated favorable terms for clients during consular interviews or other interactions with government officials.
  • Conducted thorough research on complex immigration cases to develop tailored strategies for successful outcomes.
  • Assisted clients in preparing documentation for visa applications, ensuring accuracy and completeness of submissions.
  • Served as a trusted liaison between clients and government officials, expediting case resolutions where possible.
  • Collaborated with various government agencies to facilitate smooth immigration procedures for clients.
  • Established strong working relationships with both internal and external stakeholders, enhancing communication and collaboration.
  • Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
  • Liaised with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy.
  • Explained visa rules and regulations to comply with Department of Labor and Department of State standards.
  • Identified potential issues and concerns and proactively escalated to manager to reduce barriers.
  • Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
  • Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.

Business Analyst

Prodata Systems Sdn. Bhd.
09.2020 - 12.2020
  • Conduct extensive research for company projects. Collected, arranged and input information into proposal for bids purpose.
  • Proofread materials and generated reports that highlight company values, deliverable and at the same time meeting clients demand and specifications.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Identified patterns and trends in large data sets and provided actionable insights.

Islamic Capital Market Graduate Training Scheme

Securities Industry Development Corporation (SIDC)
08.2018 - 11.2018
  • Train to aims facilitate strong fundamental knowledge and skills for Islamic Capital Market (ICM) covering elements from Ethic and Integrity, Risk Management, Fundamental Analysis, Technical Analysis, Fund Management, Financial Planning, Valuation and Digital Technology Application.
  • Gained valuable experience and exposure within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow trainees on group projects and presentations.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
  • Utilized strong communication abilities during presentations which led to increased understanding regarding project goals and objectives.
  • Sorted and organized files, spreadsheets, and reports.
  • Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.

Education

Bachelor of Science - Business Administration

UniKL (University Kuala Lumpur)
Malaysia
04.2001 -

SPM 7A, 4B

SMK Bukit Indah
2009

Skills

  • Microsoft Office proficient
  • Excellent Communication
  • Written Communication
  • Data and statistical analysis
  • Proposal Writing
  • Adaptability and Flexibility
  • MS Office
  • Google Slides

Timeline

Immigration Executive

Meteor Resources
02.2021 - 12.2023

Business Analyst

Prodata Systems Sdn. Bhd.
09.2020 - 12.2020

Islamic Capital Market Graduate Training Scheme

Securities Industry Development Corporation (SIDC)
08.2018 - 11.2018

Bachelor of Science - Business Administration

UniKL (University Kuala Lumpur)
04.2001 -

SPM 7A, 4B

SMK Bukit Indah

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Wan Shazrin ShaharimanBusiness Executive