Wan Rohaya Wan Iberahim
Batu Caves
Summary
To give full commitment to the company in contributing knowledge, skills, ideas and energy in purpose to make the company more established.
Driven and resourceful administrative professional with 20+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
31
31
years of professional experience
Work History
Executive Assistant To MD / Human Resource
Twin Towers Medical Centre KLCC Sdn Bhd
02.1999 - Current
- Performing all routine secretarial functions, which encompass maintaining good working order of all business correspondence records and secretarial facilities, including filing, mailing, faxing and distribution and updating all necessary records.
- To be assigned for functional duties as and when necessary
- To act as a Corporate Affairs PR while dealing with Royalties/VVIP/VIP patients/customers.
- To deal with the Ministry of Health, Immigration Department (Work Permit) and other related Ministry and Government office
- To Provide basic/immediate support/assistant for the management staff and all the staff in the absence of GM or MD or when their Head of Department is not available.
- Develop and to manage the company filing system
- To coordinate and organize internal and external meetings with clients, authorities & etc. for GM and MD.
- To deal with DOSH for Doctors Certificate renewal& to attend internal and external training assigned by the management.
Human Resource
Twin Towers Medical Centre KLCC Sdn Bhd
02.1999 - 08.2005
- Being responsible for managing, directing, implementing, monitoring and communicating all HR activities.
- Being responsible for supervising, updating all HR activities at supervision level.
- Sourcing & Recruitment - To plan and manage activities (advertising, short listing, interview and recommendation)
- Personal Supervision - To supervise and advise employees in relevant HR matters.
- HR Info System and report monitoring - To check & verified monthly HR report, To update and maintain organization chart, To update personnel files and staff information
- HR Communication - To communicate, educates and updates staff on any changes in the company policies and procedures. (Act as communication channel), To provide feedback and recommendation on HR matters for improvement.
- Training & Development - To communicate and coordinate training programs (internal, external and in-house training)
- Industrial Relations - To ensure HR Policies and Procedure are being communicated and adhered, To monitor, evaluate and liaise with MD and GM on disciplinary action taken.
Senior Secretary
Trenergy FPSO Bhd
08.1998 - 01.1999
- Reporting To Project Director Mr Michael Simpson.
- Assigned for a special function to Assist En Salim (New HR Manager) in the recruiting exercise to select the best of the batch of off-shore and field staff for a new barge.
- Performing all routine secretarial functions, which encompass maintaining good working order of all business correspondence records and secretarial facilities, including filing, mailing, faxing and distribution and updating all necessary records.
- Responsible for all logistic arrangements (the work permits application and maintenance, accommodation, travelling arrangement) and all other matters related to the expatriate assignment.
Senior Secretary / Office Administrator
Heerema Marine Contractor (Malaysia) Sdn Bhd
07.1997 - 07.1998
- Reporting to an expatriate Project Director (Dutch) / Mr. Peter Van Der Graft and Commercial Manager, En Azmin Othman.
- Responsible for all aspects of secretarial duties, office administration, Purchaser, dealing with the real estate agent, immigration department and other authorities to maintain all administration/logistic aspects of expatriate staff.
- To liase with HQ in Holland and Asia Pacific Office Singapore on all administration aspects.
Secretary / Personal Assistant
Wayss & Freytag (Malaysia) Sdn Bhd
11.1993 - 06.1997
- Handling all aspects of secretarial duties, assisting the Financial Controller in the Human Resource section, a committee in ISO 9001 certification exercises.
- Responsible for all correspondence with the Minister, Ministries, Government Agencies, Local Institution.
- In-charge in translating all documents from English to Bahasa Malaysia and vice versa.
- To liaise with HQ in Frankfurt since Wayss & Freytag (M) Sdn Bhd is a German base construction company, with most of the management team are from Germany.
- To ensure all the logistics and protocol are all in order when receiving the visitors (Minister and VVIP, Royalties) at the 'site project'.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Completed Study in Executive Diploma - Human Capital Management
University Technology Malaysia
Certificate In Administration Management - undefined
Stamford College
01.1996
Diploma In Executive Secretaryship -
Stamford College
01.1995
Sijil Tinggi Persekolahan Malaysia - undefined
Sek. Men. Ismail Petra
Kota Bharu, Kelantan01.1983
Sijil Pelajaran Malaysia - undefined
Sek. Men. Pengkalan Chepa
Kota Bharu, Kelantan01.1981
Skills
- Document handling
- Meeting planning
- Scheduling
- Travel administration
- Administrative support
- Office management
- Mail handling
- Project management
- Professional and mature
- Meticulous attention to detail
- Resourceful
- Customer service
- Appointment setting
- Proper phone etiquette
- Risk management
Personal Characteristics
- A Professional, mature and energetic.
- Having an initiative, attentive to details, able to follow-through as well as handle multiple projects at one time in a fast-paced environment.
- Able to work with, and respect highly confidential information; and be able to exercise judgment, tact and diplomacy when dealing with senior or top management.
- Enjoyed meeting people and willing to participate in any kind of organization activity.
- Pleasant disposition.
- Willing to work under pressure.
- With a good learning curve, ambitious and realistic about completing any task successfully.
- Having a strong communication, administrative and organizational skills, liaise directly with top management, Board of Directors and Shareholders, dealing with authorities and government bodies.
Salary
RM8,500/-, Negotiable
Nric
640704-03-5064
Children
3
Training
- CRM-Customer Service, We Care And Its Show, Dr Sherkawi
- CRM, Train The Trainers, Dr Robert Chen
- Managing For Result, Using KPIs To Achieve Breakthrough Performance, NPC
Personal Information
- Ethnicity: Malay
- Date of Birth: 07/04/64
- Nationality: Malaysian
- Marital Status: Single
- Religion: Muslim
Timeline
Executive Assistant To MD / Human Resource
Twin Towers Medical Centre KLCC Sdn Bhd
02.1999 - Current
Human Resource
Twin Towers Medical Centre KLCC Sdn Bhd
02.1999 - 08.2005
Senior Secretary
Trenergy FPSO Bhd
08.1998 - 01.1999
Senior Secretary / Office Administrator
Heerema Marine Contractor (Malaysia) Sdn Bhd
07.1997 - 07.1998
Secretary / Personal Assistant
Wayss & Freytag (Malaysia) Sdn Bhd
11.1993 - 06.1997
Certificate In Administration Management - undefined
Stamford College
Sijil Tinggi Persekolahan Malaysia - undefined
Sek. Men. Ismail Petra
Sijil Pelajaran Malaysia - undefined
Sek. Men. Pengkalan Chepa
Completed Study in Executive Diploma - Human Capital Management
University Technology Malaysia
Diploma In Executive Secretaryship -
Stamford College
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