WAN NORAFIFA WAN MOHAMAD SHARIF

• Managed Production, Customer Quality, and Metrology Lab functions; provided support for Supplier Quality functions for 3 months.

Production Quality Engineer :

• Monitored and controlled quality throughout the production process, conducting and overseeing In-Process and Outgoing Quality Checks for products
• Develop and implement quality control procedures and inspection plans and refined quality policies and procedures, ensuring alignment with organizational goals and industry best practices
• Led cross-functional teams to address quality issues and implement corrective and preventive actions
• Coordinated with external auditors and certification bodies to facilitate successful audits and maintain certifications
• Conducted root cause analysis and implemented effective solutions to resolve quality problems
• Provided training and mentoring to Quality Inspector, fostering a culture of continuous learning and professional growth
• Managed quality audits and assessments, ensuring compliance with industry standards and regulatory requirements
• Engaged with external auditors and certification bodies to facilitate successful audits and maintain certifications
• Ensure the respect of the control plan (including product/process audits & requalification)
• Ensures the respect of the IATF 16959 and customer specific requirements within the dedicated production area
• Held the authority to stop nonconforming products, shipments, and/or production, and escalated issues to the Plant Quality Manager as needed
• Installed, coordinated, and monitored containment inspections
• Managed blocked parts within the production area, including quarantine procedures

Customer Quality Engineer:

• Established and maintained strong working relationships with customers, providing accurate and effective solutions to their issues and requests
• Handled customer quality complaints and inquiries, serving as the primary contact for sorting issues on the customer side
• Investigated and resolved customer quality issues, developing and implementing corrective actions
• Analyzed customer feedback to identify trends and areas for product improvement
• Collaborated with internal teams to ensure customer requirements were met

Program Quality Engineer :

• Developed and maintained PPAP (Production Part Approval Process) requirements and documentation for new and existing SOP programs (S70, X70, X50, X90, Saga)
• Created process flow charts, control plans, work instructions, and inspection checksheets
• Supported successful product launches by coordinating comprehensive testing efforts from planning through execution
• Evaluated product function, performance, and design compliance against design standards and customer needs

Metrology Lab Engineer :

• Managed CMM (Coordinate Measuring Machine) and welding macro measurements for prototypes, OTS (Off-The-Shelf) items, trial production, PPAP samples, and standard production samples
• Administered calibration management for all inspection equipment and checking fixtures
• Demonstrated in-depth knowledge of welding analysis, including macro analysis and defect identification
• Implemented Statistical Process Control (SPC) and Measurement System Analysis (MSA)
• Developed and maintained calibration procedures and schedules
• Ensured compliance with metrology standards and regulations
• Documented and reported on calibration results and equipment performance

Supplier Quality Engineer :

• Collaborated with suppliers to resolve quality issues and drive corrective actions
• Monitored and controlled quality during the incoming material process, conducting and overseeing Incoming Quality Checks
• Tracked supplier performance metrics and developed improvement plans
• Worked with cross-functional teams to integrate supplier quality requirements into product development processes
• Maintained accurate records of all supplier-related documentation for easy access during audits or evaluations
• Fostered positive relationships with suppliers, effectively managing quality control issues and supporting healthy business interactions

Metrology Team Leader:

• Established and led the Metrology Department at HPMT, managing hundreds of measuring instruments including internal calibration, verification, troubleshooting, and maintenance
• Designed and implemented the Training Centre at HPMT to enhance workers' technical skills in Grinding Methods, Checking Methods, and cutting tool applications, ensuring the production of highly skilled personnel
• Possess extensive knowledge in various checking methods using Helicheck, Zoller machines, and other measurement equipment, including 2D, 3D, contact, and non-contact systems
• Controlled the checking process, provided accurate methods for cutting tool inspection, and contributed to the development of new products by advising on appropriate checking methods
• Made decisions regarding the procurement of new measuring equipment and machines for HPMT, overseeing the installation process from setup to operational use on the production line
• Acted as an internal auditor (ISO 17025) at HPMT, participating in both internal and external audits as well as Gemba walks on the production line
• Conducted root cause analysis for tool rejections and provided temporary measuring solutions when necessary
• Effectively distributed tasks to subordinates, monitored work progress, and maintained equipment, tools, and workstations

• Proficient in conducting tests using various machines at Maqna Glokal Technologies, including analyzing test specifications, evaluating results, and recording data
• Experienced in performing temperature effect tests, environmental effect tests, durability tests, and assessing material properties and strength using equipment such as hot, cold, and humidity chambers, ovens, water baths, universal testing machines, weather meters, and flammability test chambers
• Skilled in machine maintenance and calibration, adhering to schedules and standard operating procedures (SOPs), and maintaining laboratory cleanliness
• Competent in managing sample reception, including documentation, conditioning, and storage of received samples
• Actively involved in the implementation of MS/ISO/IEC 17025 standards and working in accordance with these procedures