WAN NAZATUL AMINAH BINTI MOHD ARIF
HEAD OF TECHNOLOGY DIGITAL
Kuala Lumpur
Summary
Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches.
Overview
12
12
years of professional experience
Work History
Head of Digital Technology
RURAL CAPITAL BERHAD
01.2020 - Current
- Responsible to plan and strategize Digital Technology Unit (UTD) with approval from the Management and Board Of Director of company.
- Responsible secure smart and partnership from various distribution channel in relation to digital payment solutions
- Managing Project in relation to merchant acquiring & onboarding, e-commerce platform and digitalization initiative of partners
- Revenue generation from Fintech and non-fintech solution including hardware, software and services in startegic key accounts within Government Sectors / COOP / Private Sector also in strategic retail, platform base and wholesale market
- Foster strong relationships with key accounts at the C-Suite level to operational contacts in order to successfully position company solutions
- Perform long term range planning to increase product placement, customer satisfaction and sales growth for long term result.
- Ensure sale plans and key account strategies are implemented
- Manage communications and sales promotion development as required to stimulated and facilitate the sale of company's product
- Understanding customer requirements and how company's fintech and non-fintech solutions align to solve problem and deliver value
Head of Information Technology
Rural Capital Berhad
07.2016 - 12.2019
- Responsible for daily operation to administer support and maintain all computer hardware, software programs, servers, network infrastructure, its connectivity and other system support software to ensure effective and continues operations
- Monitor, identify and resolve technical problems, network infrastructure, configure and administer IT related hardware/software problems to meet users’ expectations
- Maintain documentation on IT procedures and policies
- Administration of ICT asset
- Proactively resolve delivery related issues to ensure projects achieve the expected outcomes within the approved quality, timeline and budget parameters
- Manage IT fixed assets and leasing IT equipment
- To carry out other duties & responsibilities which may be assigned by the superior/management from time to time
- Hold the position as senior executive from July 2017 until now
- Develop, maintain and implement policies and procedures for ICT
- Responsible for budgeting process and ICT procurement
- Manage and successfully implemented projects to the agreed quality, delivery date and cost targets, meeting business objectives
- Maintain documentation of infrastructure and systems, including IT assets
- Manage day to day project related issues
- Performs any other IT duties as assigned by management from time to time.
- Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
Support Engineer
Binary Vintage Sdn Bhd
08.2013 - Current
- Responsible for the troubleshooting the network issues like mapped drives, network printer and scanners, bad ports, low speed, unify, Telephone System, Card Services etc
- Responsible for the LAN network and wireless setup and also for the troubleshooting
- Responsible for the imaging, setup and maintenance of the Desktops and Laptops
- Implement and troubleshoot the wireless and LAN networks
- Also the PCs which are unsuccessful in imaging process also troubleshoot on-site
- Reassignment to Sunlight Taxi Company as an IT Manager, - Support all the hardware maintenance, Networking, System and telephone issue - Responsible to make decision for related in IT
- Configure Email and Hosting & server
- Solved issue for Ambience System for Petsmore ePos System
- Responsible find vendor for any related with IT
- (VPN, Firewall, Hardware and software)
IT Support
Rinani Counsulting Sdn Bhd
04.2013 - 08.2013
- Responsible for the troubleshooting the network issues like mapped drives, network printer and scanners, bad ports, low speed, Streamyx, Telephone System, Card Services etc
- Responsible for the LAN network and wireless setup and also for the troubleshooting
- Responsible for the imaging, setup and maintenance of the Desktops and Laptops
- Implement and troubleshoot the wireless and LAN networks
- Also the PCs which are unsuccessful in imaging process also troubleshoot on-site.
Customer Service Representative
VADS Sdn. Bhd
01.2012 - 03.2013
- Responsible for the troubleshooting the network issues ( Streamyx, Telephone System, Card Services )
- Responsible for the LAN network and wireless setup and also for the troubleshooting.
Education
Computer Science - System Management and Networking
Universiti Malaysia Sabah
Computer Science - Computer Science
Kolej Teknologi Timur (UPM)
Skills
Email marketing campaigns
Search Engine Optimization
Digital Project Management
Budget Planning and Allocation
Sales Forecasting
Strategic Marketing
Budget Forecasting
Project Management
Multitasking
Proposal Development
Performance Evaluations
Vendor Relations
Additional Details
I believe in maintaining high standard of work., Good Team Work With Positive Approach., I believe in sincerity and dedication in the execution of the work given to me., Yes
Ic Number
830206-04-5208
Personal Information
- Age: 34 Years Old
- Gender: Female
- Marital Status: Married
- Religion: Muslim
References
- Hiruddin Hashim, CEO Rural Capital Berhad, +6012-3351010
- David Chong, Director, Binary Vintage, 0123210084
Timeline
Head of Digital Technology
RURAL CAPITAL BERHAD
01.2020 - Current
Head of Information Technology
Rural Capital Berhad
07.2016 - 12.2019
Support Engineer
Binary Vintage Sdn Bhd
08.2013 - Current
IT Support
Rinani Counsulting Sdn Bhd
04.2013 - 08.2013
Customer Service Representative
VADS Sdn. Bhd
01.2012 - 03.2013
Computer Science - System Management and Networking
Universiti Malaysia Sabah
Computer Science - Computer Science
Kolej Teknologi Timur (UPM)