Wan Mohamad Noor Azree B Mohamad Noor

Chicago Chicken City

07.2022 - Current

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Analyzed customer feedback and implemented strategies to improve customer experience.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

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