Summary
Work History
Education
Skills
Languages
Hobbies and interests
Work Availability
Timeline
Intern
wan luqman haziq bin wan muhamad fauzan

wan luqman haziq bin wan muhamad fauzan

kuala lumpur

Summary

Passionate Online Seller delivering exceptional customer engagement through clear communication and friendly interactions. Utilises conflict resolution techniques to address customer feedback, enhancing overall satisfaction. Collaborates effectively within teams to ensure a seamless shopping experience for all customers.

Work History

intership branding

ikhlas com travel Sdn Bhd
8th Floor, South Block, 8.01, The Ampwalk, 218, Jln Ampang, 50450 Kuala Lumpur, Wilayah Persekutuan
04.2026 - 06.2026
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Delivered high-quality results within budget and timeframe targets.
  • Developed plans and strategies to promote continuous improvement.
  • Applied a positive customer service approach to increase satisfaction levels.

Waiter and cashier

al amber chinese muslim restaurant
kuala lumpur, malaysia
01.2026 - 03.2026
  • Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.
  • Greeted new customers, answered initial questions and took drink orders.
  • Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.

Education

Diploma of Higher Education - Islamic Studies

Maahad Dar Almaliki
4, Jalan 5/3, Taman Tun Abdul Razak, 68000 Ampang,
2020.07 - 2024.02

spm fast track -

Universitiy Sultan Azlan Shah
Kuala Kangsar, 08 perak
01.2025 - 12.2025

Skills

  • Customer service
  • Team collaboration
  • Clear communication
  • Conflict resolution
  • Customer engagement
  • Customer feedback handling
  • Multilingual communication
  • Health and safety awareness
  • Critical observation

Languages

English
Upper intermediate
B2
Arabic
Advanced
C1
Malay
Advanced
C1
Indonesian
Upper intermediate
B2

Hobbies and interests

  • I enjoy engaging in conversations with people, which helps me build strong communication skills and connect with individuals from diverse backgrounds.
  • I have a strong interest in jogging and social interaction. Jogging is one of my regular hobbies as it helps me maintain a healthy lifestyle, improve my discipline, and stay mentally focused. I enjoy setting personal goals and pushing myself to be consistent in my routine.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

intership branding

ikhlas com travel Sdn Bhd
04.2026 - 06.2026

Waiter and cashier

al amber chinese muslim restaurant
01.2026 - 03.2026

spm fast track -

Universitiy Sultan Azlan Shah
01.2025 - 12.2025

Diploma of Higher Education - Islamic Studies

Maahad Dar Almaliki
2020.07 - 2024.02

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wan luqman haziq bin wan muhamad fauzan