Wang Jia Wen
Kuala Kangsar,Malaysia
Summary
Focused Quality Engineer accustomed to monitoring adherence to quality standards. Addresses non-conformances and develops actionable solutions to enhance overall quality. Astute problem-solver with proven ability to identify shortfalls.
Overview
3
3
Languages
1
1
Certification
4
4
years of post-secondary education
11
11
years of professional experience
Work history
Quality Engineer
Cereal Partners (Malaysia) Sdn.Bhd.
Chembong, Negeri Sembilan, Malaysia
2024.03 - Current
- Review technical specifications to ensure adherence to quality standards including export markets.
- Engage in non-conformance (root cause analysis) and implement necessary changes swiftly.
- Promote a culture of continuous improvement across all operations (e.g. cleaning validation, improve process capability of product attributes & etc)
- Conducted training sessions to improve team's understanding of quality assurance protocols (e.g.) OPRP and GMP training)
- Responsible for new material approval through review of food safety/quality related documents and review operational feasibility
- Key member for R&D projects execution (recipe reformulation/new product development)
Sr. Executive (QA)
M&S Food Industries Sdn. Bhd.
Perak, Malaysia
2018.06 - 2024.03
- Led quality monitoring, supplier monitoring, non-conformance and complaints handling, and delivered food safety training to enhance compliance and stakeholder confidence
- Managed incident management, auditing, verification and validation processes to drive continuous improvement initiatives
- Establish & implement sustainable FSMS and QMS for the organization (FSSC 22000 & ISO 9001 certified manufacturing plant for UHT product)
Quality Assurance Executive
Hei Hwang Food Industries (M) Sdn. Bhd.
Perak
2017.09 - 2018.06
- Planned, organized and led food safety system for HACCP certified beverage premix company, ensuring compliance and effectiveness.
- Oversaw quality control and audit processes as key person for food safety management system, maintaining high standards of safety and quality.
Quality Management Officer
AEON Co. Bhd.
2015.12 - 2017.08
- Established and maintained food safety and quality assurance system for ready-to-eat products and perishable food in HACCP certified outlets, ensuring compliance and safety standards
- Conducted internal on-site audits, supplier audits, investigated customer complaints, and implemented CAPA across various food processing plants to enhance quality control and address issues
- Initiated cost-cutting measures, contributing to significant savings for the company.
- Implemented new policies resulting in a safer, more inclusive workplace environment.
- Managed daily operations, ensuring smooth running of the business.
Education
Bachelor of Science - Food Science (Food Science & Nutrition)
University Malaysia Sabah
Kota Kinabalu 2011.09 - 2015.11
Skills
- Quality assurance expertise
- Root cause analysis
- Sustainable systems
- Effective Written & Verbal Communication
- Teamwork & Collaboration
Certification
- FSSC 22000 Awareness & Internal Audit Training (Version 6)
- ISO9001 Awareness & Internal Audit
- Supplier Audit & Food Defence
- Allergen Management
Languages
Mandarin & Cantonese
Advanced
English
Upper intermediate
Bahasa Malaysia
Upper intermediate
Internships
- Intern at AEON Co. Bhd., Johor Bahru FEBRUARY 2014 — AUGUST 2014
- Participated in Sustainable Supplier Development Programme (SSDP) - a partnership program to develop FSMS among potential suppliers
- Responsible for establishing and implementation of fundamental food safety elements of SME (spices premix company)
- Communicate the food safety requirements of AEON to the potential supplier and act according to advice
Timeline
Quality Engineer
Cereal Partners (Malaysia) Sdn.Bhd.
2024.03 - Current
Sr. Executive (QA)
M&S Food Industries Sdn. Bhd.
2018.06 - 2024.03
Quality Assurance Executive
Hei Hwang Food Industries (M) Sdn. Bhd.
2017.09 - 2018.06
Quality Management Officer
AEON Co. Bhd.
2015.12 - 2017.08
Bachelor of Science - Food Science (Food Science & Nutrition)
University Malaysia Sabah
2011.09 - 2015.11