WAN QHAIL AZNIL BIN AHMAD NAWAWI
Virtual Merchandise
Kuala Lumpur
Summary
Offering solid foundation in leadership and customer service, eager to learn and grow within retail environment. Contributes understanding of basic inventory management and operational procedures, quickly adapting to new responsibilities and tasks. Ready to use and develop skills in team management and workflow organization.
Overview
12
12
years of professional experience
4030
4030
years of post-secondary education
2
2
Languages
Work History
Senior Sales Associate
Skechers
06.2024 - Current
- Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
- Optimized inventory management to ensure timely availability of products for customers, reducing stockouts and lost sales opportunities.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
Project Manager
PECAH BINA Sdn Bhd
01.2023 - 04.2024
- Ensured punctual project delivery through meticulous management and strategic planning
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
Site Supervisor
ARBARA NIAGA Sdn Bhd
12.2021 - 12.2022
- Fostered a safety-first culture, significantly reducing workplace incidents
- Monitored site activities, ensuring compliance with industry standards and regulations
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Real Estate Agent (Part Timer)
FLP Reality Sdn Bhd
09.2021 - 07.2022
- Championed innovative sales techniques to maximize market penetration
- Formulated strategic approaches for sustained profitability in real estate transactions
- Negotiated, facilitated, and managed real estate transactions.
Assistant Café & VM Shop Supervisor
DC Comics Super Heroes
02.2018 - 04.2020
- Led daily operations with a focus on superior customer service and operational excellence as Assistant Café & VM Shop Supervisor
- Excelled in Barista craftsmanship, significantly elevating beverage quality and customer contentment
- Implemented innovative visual merchandising tactics, improving product visibility and sales metrics
- Achieved a 20% increase in café revenue through strategic sales initiatives
- Streamlined operations through effective employee scheduling and task delegation.
VM Assistant Shop Supervisor
DC Comics Super Heroes
01.2016 - 01.2018
- Led visual merchandising efforts, boosting customer engagement and store appeal in the Victual Merchandise department
- Implemented innovative product placement strategies, resulting in increased sales and enhanced shop floor productivity
- Partnered with sales personnel to synchronize visual displays with promotions, creating an inviting and unified shopping experience
- Oversaw inventory management and stock rotation to ensure a continually refreshed and appealing product showcase
- Trained team members in visual merchandising best practices, promoting a collaborative atmosphere in store presentation and design
Senior Sale Advisor
DC Comics Super Heroes
02.2014 - 01.2016
- Spearheaded sales initiatives as Senior Sales Advisor within the Victual Merchandise sector, driving revenue growth and customer acquisition
- Managed inventory with precision as Store Keeper, ensuring optimal stock levels and product availability
- Optimized pricing strategies to maximize profitability without sacrificing customer satisfaction levels.
Sale Advisor
DC Comics Super Heroes
01.2013 - 02.2014
- Spearheaded sales initiatives as a Sales Advisor within the Assistant Victual Merchandise (AVM) department, driving customer satisfaction and revenue growth
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
Education
PMR -
Sekolah Menengah Al Trbiah Al Islamiah
SPM -
Sekolah Menengah Al Trbiah Al Islamiah
High School Diploma -
Kuala Lumpur Metropolitan University
04.2001 - 01.2014
Skills
Sales planning
Team supervision
Personnel oversight
Maintenance scheduling
Merchandising plan creation
Accomplishments
- 01/01/13 - 04/30/24, 8 years experience in Retailing and Visual Merchandising position.
- During in property agent, 5 of the customer close deal within in 1 month.
- Experience become Site Supervisor during designer and renovation, such as: New Modular Construction, House, Cafe, Retail Shop, Futsal Court, Saloon & Rewiring in area Klang Valley and out of bounder.
Personal Information
- Date of Birth: 04/15/92
- Nationality: Malaysia
- Driving License: PSV / D
- Marital Status: Married
Timeline
Senior Sales Associate
Skechers
06.2024 - Current
Project Manager
PECAH BINA Sdn Bhd
01.2023 - 04.2024
Site Supervisor
ARBARA NIAGA Sdn Bhd
12.2021 - 12.2022
Real Estate Agent (Part Timer)
FLP Reality Sdn Bhd
09.2021 - 07.2022
Assistant Café & VM Shop Supervisor
DC Comics Super Heroes
02.2018 - 04.2020
VM Assistant Shop Supervisor
DC Comics Super Heroes
01.2016 - 01.2018
Senior Sale Advisor
DC Comics Super Heroes
02.2014 - 01.2016
Sale Advisor
DC Comics Super Heroes
01.2013 - 02.2014
High School Diploma -
Kuala Lumpur Metropolitan University
04.2001 - 01.2014
PMR -
Sekolah Menengah Al Trbiah Al Islamiah
SPM -
Sekolah Menengah Al Trbiah Al Islamiah
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