Wan Ahmad Amar Bin Zolkipli
Sales Manager
Petaling Jaya
Summary
Experienced with leveraging consultative sales techniques to understand client needs and provide tailored solutions. Utilizes strong negotiation and communication skills to close deals and build lasting relationships. Track record of effective problem-solving and delivering high customer satisfaction.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
SALES PRODUCT SPECIALIST
DIRECTD RETAIL AND WHOLESALE SDN. BHD.
05.2024 - 12.2024
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Collaborated with cross-functional teams to streamline product development processes.
- Optimized inventory management, ensuring timely availability of products for customers.
- Managed product portfolio, ensuring balanced offering that met diverse market demands.
- Analyzed sales data to identify trends and opportunities for product improvement and innovation.
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
- Negotiated favorable contracts with vendors for long-term supply agreements, securing stable pricing and reliable product availability.
SALES EXECUTIVE CUM CUSTOMER SERVICE
WAHI PRO IT RESOURCES
01.2023 - 04.2024
- Overseer trade in process, items and reselling the device to new customers
- Proactively identified and pursued new business opportunities to expand the customer base
- Conducted market research, lead generation, and cold-calling to engage with potential clients
- Cultivated and maintained strong relationships with existing clients to ensure customer satisfaction and loyalty
- Led negotiations, contract discussions, and resolved issues
- Collaborated closely with internal teams, including marketing, customer service, and technical support, to ensure seamless customer experiences
- Generated regular sales reports, providing insights on performance, trends, and areas for improvement
- Utilized data analysis to identify opportunities, optimize sales strategies, and meet or exceed sales targets
- Reply to customers' enquiries about products and information they need
- Managing customers' application in system
SALES MANAGER
DUDI'S GROUP (M) SDN BHD
12.2020 - 12.2022
- Train the newly-formed team to optimally understand the tasks that have been assigned to them and help them to achieve daily and monthly KPI
- Monitor the team to make sure that the performance of the team is well-alligned to the company's expectations and KPI
- Prepare weekly and monthly sales report to be presented in the company's meeting
- Key person in solving the problems related to incomplete documents and disbursement of the claims
- Help to make sure that the catalog is always up-to-date so that it is alligned the current market's trends
- Handle classes for agents regularly to make sure the agents will get the latest news and updates and teach them on how to make sales' closing
- Maximize profit for every sale made
- Help customer settle their claims if product received was faulty
Education
Diploma - Actuarial Science
UiTM
Tapah, Perak 01.2017 - 01.2020
Sijil Pelajaran Malaysia - undefined
SMK JENGKA 10
Jengka, Pahang 01.2012 - 01.2016
Skills
- Microsoft Office
- C
- Photoshop
- Marketing
- Campaign management
- Sales expertise
- Sales support
- Influencing others
- Motivating teams
- Quality assurance controls
- Relationship building
- Strategic planning
Accomplishments
- Dean List Award Session 2019/2020, 2019
- President for Facilitator Club (UFASI), 2019
- Exco of Sport For Actuarial Science Club, 2019
- Exco of Academic For Science Technology Engineering Mathematic Club, 2019
- Project Manager of Tapah Charity Run, 2018
- Vice Project Manager of Actuary Guns and Roses Dinner, 2018
- Secretary of Educamp 2.0, 2018
- School Superintendent's Secretary, 2016
- President for Kadet Remaja Sekolah, 2016
- President for Club Kemahiran Hidup, 2016
- President for Badminton Club, 2016
- President for Silat Gayong Malaysia Club, 2016
- Participate in Pahang State Level Martial Arts Competition, 2015
- Champion in Regional Martial Arts Competitions, 2015
Affiliations
- Participated in Youth Empowerment Series 2019 by KWAP, 2019
- Participated in Entrepreneurship Skills: Mastery Bursa Malaysia, 2018
- Participated in 'Pertandingan Kuiz Pelaburan PNB 1 Malaysia Peringkat Daerah' by PNB, 2016
- Became an Informal emcee in many events organized by UITM
Timeline
SALES PRODUCT SPECIALIST
DIRECTD RETAIL AND WHOLESALE SDN. BHD.
05.2024 - 12.2024
SALES EXECUTIVE CUM CUSTOMER SERVICE
WAHI PRO IT RESOURCES
01.2023 - 04.2024
SALES MANAGER
DUDI'S GROUP (M) SDN BHD
12.2020 - 12.2022
Diploma - Actuarial Science
UiTM
01.2017 - 01.2020
Sijil Pelajaran Malaysia - undefined
SMK JENGKA 10
01.2012 - 01.2016
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