Summary
Overview
Work History
Education
Skills
HOBBY
Timeline
Generic
Wai Kit Chee

Wai Kit Chee

Engineer
Puchong

Summary


Service professional with strong background in troubleshooting, repair, and maintenance of complex systems. Demonstrates exceptional skill in team collaboration, adapting to changing needs, and ensuring optimal performance. Recognized for reliability, technical expertise, and results-driven approach. Proficient in diagnostics, system optimization, and customer support.

Overview

5
5
years of professional experience
4
4
Languages

Work History

Robotics Service Engineer

Estun Robotics (Malaysia) Sdn Bhd
01.2024 - Current
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions for industrial robots.
  • Performing system integration with dealer to provide production solution to end user.
  • Robot programming to improve performance and optimized efficiency for better production cycle.
  • Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
  • Participated in client consultations and robot (Industrial, Collaborative, Welding robot) capability demonstrations to support sales efforts.
  • Delivered outstanding after-sales support, maintaining open lines of communication with clients to address concerns or inquiries promptly.
  • Delivering robotics training program to participated SI and End user.

Service Engineer

Reebow Intelligient Sdn Bhd
12.2020 - 12.2023
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Installed, configured and tested equipment on specialized platforms.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Performed troubleshooting and repair for complex electrical equipment.
  • Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
  • Participated in client consultations and product capability demonstrations to support sales efforts.

Quality Control Engineer Trainee

Kein Hing Industry Sdn Bhd
10.2019 - 12.2019
  • Improved product quality by using precise inspection techniques and procedures.
  • Collaborated with cross-functional teams to develop more efficient processes, resulting in reduced waste and increased productivity.
  • Enhanced overall product performance through meticulous testing and evaluation of materials and components.
  • Built strong relationships with other departments, fostering a collaborative work environment that resulted in more effective problem-solving and process improvements.
  • Designed, created and tested production models for industrial processes.

Education

Bachelor of Science - Mechanical Engineering

Universiti Tunku Abdul Rahman
Sungai Long, Malaysia
04.2001 -

Skills

Field service

Installation coordination

Equipment installation

Preventive Maintenance

System diagnostics

Technical consulting

Technical and diagnostic support

Equipment maintenance and repair

Welding techniques

Teamwork and collaboration

Excellent communication

Problem-solving

Multitasking Abilities

HOBBY

For as long as I can remember, sports have always played a key role in my life. I love to play badminton during weekday night after the work.

Timeline

Robotics Service Engineer

Estun Robotics (Malaysia) Sdn Bhd
01.2024 - Current

Service Engineer

Reebow Intelligient Sdn Bhd
12.2020 - 12.2023

Quality Control Engineer Trainee

Kein Hing Industry Sdn Bhd
10.2019 - 12.2019

Bachelor of Science - Mechanical Engineering

Universiti Tunku Abdul Rahman
04.2001 -
Wai Kit CheeEngineer