Wahidah Harun
Personal Assistant
Puncak Alam
Summary
Dedicated Personal Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Personal Assistant
Akero Beauty Health
Sri Petaling
09.2017 - 01.2018
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Attended meetings, took notes and tracked action items.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Personal Assistant
Kongsi Makan Berhad
Ampang
05.2016 - 08.2017
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Served as point of contact between clients and managerial staff.
- Attended meetings, took notes and tracked action items.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.
Spa Receptionist
Thai Odyssey Spa
Kota Damansara
12.2015 - 05.2016
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Communicated with spa team members if clients canceled or changed appointment times.
- Organized, maintained and updated information in computer databases.
Therapist
Tanjung Jara Resort Spa
Dungun
02.2014 - 05.2015
- Maintained and updated patient records, changes in service plans and treatment reports.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Prepared oils and lotions for massages.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Education
2001-2006 - UPSR
Sekolah Rendah Kebangsaan Kebor Besar
Kuala Terengganu2012-2013 - STPM
Sekolah Menengah Kebangsaan Belara
Kuala Terengganu 04.2001 -
2007-2011 - SPM
Sekolah Menengah Kebangsaan Belara
Kuala Terengganu 04.2001 -
Skills
Meeting planning
Relationship/team building
Professional and mature
Commitment to quality and service
Customer/Client relations
Travel planning
Scheduling
Timeline
Personal Assistant
Akero Beauty Health
09.2017 - 01.2018
Personal Assistant
Kongsi Makan Berhad
05.2016 - 08.2017
Spa Receptionist
Thai Odyssey Spa
12.2015 - 05.2016
Therapist
Tanjung Jara Resort Spa
02.2014 - 05.2015
2012-2013 - STPM
Sekolah Menengah Kebangsaan Belara
04.2001 -
2007-2011 - SPM
Sekolah Menengah Kebangsaan Belara
04.2001 -
2001-2006 - UPSR
Sekolah Rendah Kebangsaan Kebor Besar