Summary
Overview
Work History
Education
Skills
Timeline
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Wahidah Harun

Personal Assistant
Puncak Alam

Summary

Dedicated Personal Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

4
4
years of professional experience

Work History

Personal Assistant

Akero Beauty Health
Sri Petaling
09.2017 - 01.2018
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Attended meetings, took notes and tracked action items.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.

Personal Assistant

Kongsi Makan Berhad
Ampang
05.2016 - 08.2017
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Served as point of contact between clients and managerial staff.
  • Attended meetings, took notes and tracked action items.
  • Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
  • Assisted with clients or patients with daily activities by helping with bathing, grooming, dressing and meal preparation.

Spa Receptionist

Thai Odyssey Spa
Kota Damansara
12.2015 - 05.2016
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Communicated with spa team members if clients canceled or changed appointment times.
  • Organized, maintained and updated information in computer databases.

Therapist

Tanjung Jara Resort Spa
Dungun
02.2014 - 05.2015
  • Maintained and updated patient records, changes in service plans and treatment reports.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Prepared oils and lotions for massages.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.

Education

2001-2006 - UPSR

Sekolah Rendah Kebangsaan Kebor Besar
Kuala Terengganu

2012-2013 - STPM

Sekolah Menengah Kebangsaan Belara
Kuala Terengganu
04.2001 -

2007-2011 - SPM

Sekolah Menengah Kebangsaan Belara
Kuala Terengganu
04.2001 -

Skills

    Meeting planning

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Timeline

Personal Assistant

Akero Beauty Health
09.2017 - 01.2018

Personal Assistant

Kongsi Makan Berhad
05.2016 - 08.2017

Spa Receptionist

Thai Odyssey Spa
12.2015 - 05.2016

Therapist

Tanjung Jara Resort Spa
02.2014 - 05.2015

2012-2013 - STPM

Sekolah Menengah Kebangsaan Belara
04.2001 -

2007-2011 - SPM

Sekolah Menengah Kebangsaan Belara
04.2001 -

2001-2006 - UPSR

Sekolah Rendah Kebangsaan Kebor Besar

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Wahidah HarunPersonal Assistant